Service bulletin NTB16-067

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10091420
Published by NHTSA	2017-02-13
Manufacturer's number	NTB16-067
Manufacturer's date	2016-07-27
NHTSA component	ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NHTSA's summary

"2016 MAXIMA; NAVIGATION UNIT FREEZES 2016 MAXIMA (A36) ONLY IN THE FOLLOWING STATES: CALIFORNIA (CA), NEVADA (NV), ARIZONA (AZ), OREGON (OR) AND UTAH (UT) IF YOU CONFIRM WHILE DRIVING ON A ROAD THAT HAS MORE THAN EIGHT LANES TRAVELING IN THE SAME DIRECTION WITH NAVIGATION ROUTE SET: -MAP FREEZES OR GOES BLANK. -NAVIGATION IS VERY SLOW TO PAGE BETWEEN SCREENS. -VOICE RECOGNITION AND PHONE STEERING WHEEL CONTROLS STOP WORKING. -CD PLAYER WORKS AND PLAYS AUDIO, BUT SCREEN WILL NOT CHANGE TO CD AUDIO DISPLAY. AND -THE AV CONTROL UNIT’S CURRENT SOFTWARE VERSION IS 107 OR 124. SEE SOFTWARE VERSION CHECK AND SOFTWARE UPDATE CONFIRMATION ON PAGE 3 TO CONFIRM SOFTWARE VERSION. ACTION -UPDATE THE NAVIGATION SOFTWARE WITH SD CARD SHOWN IN SD CARD INFORMATION ON PAGE 2 AND SERVICE PROCEDURE ON PAGE 3."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
NISSAN MAXIMA	2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
NTB15-049r	2019-02-19. Service bulletin. TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with a Telematics Communication Unit (TCU). This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB12-103e	2017-08-01. Service bulletin. CVT / TCM CALIBRATION DATA "WRITE" PROCEDURE This bulletin does not apply to Pathfinder Hybrid, Murano Hybrid or Rogue Hybrid This bulletin has been amended. APPLIED VEHICLES has been updated. SERVICE INFORMATION has been amended. A REPAIR TABLE has been added. Procedural steps have been added to SERVICE PROCEDURE. Discard all previous versions of this bulletin.
NTB16-085a	2017-08-01. Service bulletin. ENHANCED DIAGNOSTIC LOGIC FOR CVT This bulletin has been amended to add model years to the Applied Vehicles and part numbers to Table A. No other changes have been made. Please discard all previous versions of this bulletin.