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Service bulletin 15401 MESSAGE ST

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10090013
Published by NHTSA2017-02-01
Manufacturer's number15401 MESSAGE ST
Manufacturer's date2015-05-27
NHTSA componentSEATS

NHTSA's summary

15401 - STOP DELIVERY ORDER. UNTIL FURTHER INSTRUCTIONS ARE RECEIVED, CERTAIN 2015 MODEL YEAR BUICK ENCLAVE AND CHEVROLET TRAVERSE VEHICLES THAT ARE IN DEALER NEW VEHICLE INVENTORY MUST BE HELD AND NOT DELIVERED TO CUSTOMERS, DEALER-TRADED, RELEASED TO AUCTION, OR USED FOR DEMONSTRATION PURPOSES. GM IS CURRENTLY INVESTIGATING THE THREAD QUALITY OF THE FLOOR-MOUNTED ATTACHING NUTS ON THE REAR-RETAINING BOLTS FOR THE DRIVER AND PASSENGER FRONT-SEATS ON THESE VEHICLES.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Seats

Vehicles listed
BUICK ENCLAVE2015
CHEVROLET TRAVERSE2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
06-00-89-029V2024-05-16. Service bulletin. This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
060850009J2019-03-25. Service bulletin. This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
12-09-41-002B2018-06-11. Service bulletin. The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag light turns on if electronic devices or conductive objects are placed on the seat.
06-00-89-029K2018-05-21. Service bulletin. This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.
12-09-41-002B2018-05-21. Service bulletin. The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag light turns on if electronic devices or conductive objects are placed on the seat.
12-09-41-002D2017-08-31. Service bulletin. This informational bulletin explains not to put anything metal or conductive on the passenger seat or it may set the reminder chime off.
PI0521E2017-08-15. Service bulletin. This preliminary informational bulletin provides a procedure to reposition the driver or passenger seat and install shims to correct a condition of a creak noise originating from the seat track due to a malfunction within the seat mount.
06-08-50-009I2017-08-15. Service bulletin. This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
PIT53102017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about customers that may find it difficult to identify which of their key fobs are Number 1 and Number 2. Technician will need to move the driver seat into a position and save it by holding the number one button on the door. Then test to see witch FOB brings the seat to that position that will be FOB number one.
16-NA-2322017-07-18. Service bulletin. This informational bulletin provides information on the inboard seat airbag is mounted in this area and creates a slightly different contour of the seat causing an appearance concern, and that this should be considered normal and no parts should be replaced for this concern.