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Service bulletin 43880

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10089332
Published by NHTSA2017-01-23
Manufacturer's number43880
Manufacturer's date2016-06-02
NHTSA componentELECTRICAL SYSTEM:12V/24V/48V BATTERY

NHTSA's summary

43880 - SERVICE UPDATE. FOR VEHICLES EQUIPPED WITH A START/STOP ENGINE CONTROL OPTION (RPO KL9), THE SYSTEM LEVEL INTERACTIONS RELATED TO THE TRANSITION OF RUN/CRANK AND ACCESSORY INPUTS TO THE ENGINE CONTROL MODULE (ECM) DURING A CRANK EVENT ARE COMPROMISED. THIS RESULTS IN COMMUNICATION ISSUES BETWEEN THE ECM AND THE INTELLIGENT BATTERY SENSOR. THE CHECK ENGINE LIGHT WILL ILLUMINATE AND THE START/STOP SYSTEM IS SUSPENDED WHILE THE FAULT IS ACTIVE, RESULTING IN DEGRADED FUEL ECONOMY. DEALERS ARE TO REPROGRAM THE ENGINE CONTROL MODULE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, 12-volt battery

Vehicles listed
CADILLAC ATS2016
CADILLAC CT62016
CADILLAC CTS2016
CHEVROLET MALIBU2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20NA1322021-12-20. Service bulletin. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
PI1518A2021-09-07. Service bulletin. Stop/Start System Malfunction, DTS P1064, P1065, P1068, P1070, P108D, P108R, or P1091 Set - Equipped with Stop/Start System (RPO KL9)
PI1518A2021-04-26. Service bulletin. Stop/Start System Malfunction, DTC P1064, P1065, P1068, P106F, P1070, P108D, P108E, or P1091 Set Condition/Concern Some customers may comment that the message “Stop/Start System Disabled” appears on the DIC. There may be a poor ground terminal connection at G400.
150603002H2021-04-16. Service bulletin. Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original equipment ratings and part numbers used to set up a proper battery test. There has been some confusion as to the correct ACDelco battery warranty replacement. Refer to the table below for the correct battery warranty replacement. The correct ACDelco battery warranty replacement in the catalog is designated by the "Original Equipment Replacement" note in the description field.
17-NA-3272021-04-15. Service bulletin. Information for Dead Battery Condition Some customers may comment on the following conditions: • Dead battery • Dead battery after car sits a couple days Cause This condition may be caused by the OnStar® module staying awake, drawing power from the battery. Correction Note: If the vehicle is towed to the dealer with a dead battery, it is highly unlikely that a battery draw will be verified once the battery is charged. Verify that the vehicle VIN is flagged in the Global Warranty Management / Investigate History (GWM/IVH). If the VIN is flagged, do a Blue Button Press from the vehicle and request a "Re-configuration" and operational evaluation.
20NA0802020-04-27. Service bulletin. This technical bulletin provides repair information to correct a customer concern of a rear outboard heated seat inoperative, possible dead or drained battery.
030603004Y2019-05-20. Service bulletin. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
150603002G2019-05-13. Service bulletin. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
030603004V2019-05-13. Service bulletin. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.