Service bulletin PIC5494G

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WHEN THE CUSTOMER COMMENTS THAT THEIR DIGITAL VEHICLE SPEED DISPLAY IS SHOWING A DIFFERENT SPEED THAN THE ANALOG VEHICLE SPEED DISPLAY. THERE MAY BE UP TO 2 MILES PER HOUR DIFFERENCE BETWEEN THE DIGITAL AND ANALOG VEHICLE SPEED DISPLAYS. THIS IS A NORMAL CONDITION DUE TO THE CALCULATION TOLERANCES BEING DIFFERENT FOR THE TWO DRIVER VIEWING ANGLES FOR THE ANALOG SPEEDOMETER; IT MAY ALSO APPEAR TO INCREASE THE DIFFERENCE BETWEEN BOTH DISPLAYS. NO PART REPLACEMENT IS REQUIRED AS THIS IS A NORMAL OPERATING CHARACTERISTIC OF THE VEHICLE. FOR CTS VEHICLES BUILT BETWEEN APRIL AND JUNE OF 2011 OR THE 2013 ATS, SRX, XTS BUILT BEFORE AUGUST 29 2012 MAY HAVE A 3 MILES PER HOUR OR MORE VARIATION. THE TECHNICIAN IS TO REPLACE THE INSTRUMENT PANEL CLUSTER FOR THIS CONCERN.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Instrument cluster

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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