Service bulletin SF524AB
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10082741 |
| Published by NHTSA | 2016-10-18 |
| Manufacturer's number | SF524AB |
| Manufacturer's date | 2016-08-01 |
| NHTSA component | EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
NHTSA's summary
DAIMLER TRUCKS NORTH AMERICA LLC, ON BEHALF OF ITS WHOLLY OWNED SUBSIDIARY, WESTERN STAR TRUCKS SALES INC., IS INITIATING FIELD SERVICE CAMPAIGN SF524AB TO MODIFY THE VEHICLES MENTIONED ABOVE. CERTAIN VEHICLES ARE EXPERIENCING WATER LEAKS AT THE WINDSHIELD AND THE ROOF CAP TO CAB/SLEEPER JOINT. ADDITIONAL SEALANT WILL BE ADDED TO THESE AREAS.
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Equipment and accessories, Labels and manuals
| WESTERN STAR 5700 | 2015, 2016 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2017636 | 2017-12-18. Accessories |
|---|---|
| 17V810000 | 2017-12-15. EQUIPMENT |
| 15V182000 | 2015-03-27. EQUIPMENT |
| 2015133 | 2015-03-25. Accessories |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| WI21-008 | 2021-04-23. Service bulletin. Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021. |
|---|---|
| DT12 Trans Chafe | 2021-04-08. Service bulletin. DTNA received a field notification on multiple units regarding diagnostic fault codes that were found to be causing issues to the After Treatment Control Module (ACM). These fault codes indicated that the ACM communication message was not received by the Motor Control Module (MCM) which in certain cases, led to a 25% engine de-rate situation. Further diagnosis revealed that the DT12 wiring harness was chafing and contacting the transmission TCU case. To reduce potential chafing areas, the proposed short-term containment was to route the wiring harness using additional tie straps. This communication applies to Freightliner and Western Star vehicles built with DT12 transmissions. |
| WP60-100 | 2021-03-25. Service bulletin. Updated Western Star Parts Technical Bulletin for Universal Design Floor Mats. This bulletin replaces the version dated February 12, 2021. Information about parts notes in the Paragon system have been added and the trimming instructions are revised. Universal floor mat designs fit multiple cab configurations and may require trimming. Trim lines displaying size options are scored into the pad side of the mat; use an existing floor mat as a guide for optimal results. The new mat should not interfere with safety-critical equipment, such as foot pedals. |
| SBW54-057 | 2021-03-25. Service bulletin. Western Star Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues. |
| WP21-007 | 2021-03-24. Service bulletin. Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims. |
| 0806-17 | 2021-03-15. Service bulletin. 0806-17 SPN 101 (MCM)(GHG17) |
| 0803-17 | 2021-03-15. Service bulletin. 0803-17 SPN 411 (MCM) (GHG17) |
| ICI21-003 | 2021-02-26. Service bulletin. Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately. This letter supersedes ICI20-022R. |
| WI21-006 | 2021-02-26. Service bulletin. Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines. |
| WI20-014R | 2021-02-25. Service bulletin. Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font. |