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Service bulletin G-208314

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10079381
Published by NHTSA2016-09-07
Manufacturer's numberG-208314
Manufacturer's date2015-01-15
NHTSA componentVISIBILITY:SUN/MOON ROOF ASSEMBLY

NHTSA's summary

14225 - CUSTOMER SATISFACTION PROGRAM. CERTAIN 2010-2012 MODEL YEAR CADILLAC SRX VEHICLES EQUIPPED WITH A SUNROOF (RPO C3U) AND LOCATED IN CERTAIN AREAS, MAY HAVE A CONDITION IN WHICH THE VEHICLE’S SUNROOF DRAIN HOSE MATERIAL MAY SHRINK DUE TO CHANGING ENVIRONMENTAL CONDITIONS. IF HOSE SHRINKAGE OCCURS, IT MAY RESULT IN THE DRAIN HOSES DETACHING FROM THE DASH OR SUNROOF MODULE WHICH WOULD ALLOW SUNROOF DRAIN WATER TO LEAK INTO THE VEHICLE INTERIOR. WATER LEAKED INTO THE VEHICLE INTERIOR MAY DAMAGE INTERIOR COMPONENTS, INCLUDING WIRING, ELECTRONIC MODULES, THE SOUND DEADENER AND CARPET. DEALERS ARE TO REPLACE THE FRONT SUNROOF DRAIN HOSES.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Glass, wipers and mirrors, Sunroof

Vehicles listed
CADILLAC SRX2010, 2011, 2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PIC5260F2022-07-25. Service bulletin. This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIC5260E2022-05-16. Service bulletin. This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIC5260D2021-04-19. Service bulletin. This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIC5260C2019-06-03. Service bulletin. This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIC5260B2018-08-20. Service bulletin. This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
060089026N2018-06-04. Service bulletin. This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.
PI0044C2018-05-29. Service bulletin. This preliminary informational bulletin provides information on applying clear seam sealer to the roof panel and sunroof to correct a waterleack concern.
PIC-5260-A2016-08-11. Service bulletin. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
PI-0044-D2013-09-19. Service bulletin. GM: SOME VEHICLES MAY EXPERIENCE A WATER LEAK ION THE DRIVER OR FRONT PASSENGER'S FLOOR AREA. THIS MAYBE DUE TO A NUMBER OF THINGS SUCH AS A VOID IN THE COWL SEALER,THE SUNROOF DRAIN HOSE MAY NOT BE FULLY CONNECTED, OR THE SUNROOF DRAIN HOSE MAY NOT BE ROUTED CORRECTLY/TOO SHORT. *JS
SB-111852011-08-31. Service bulletin. GM SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. HIGH HEAT MAY CAUSE THE SUNROOF ADHESIVE SEAL TO MOVE. THIS COULD ALLOW WATER TO ENTER THE VEHICLE. 2011 CADILLAC SRX. *RM