Service bulletin SSM-45814

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10078987
Published by NHTSA	2016-08-30
Manufacturer's number	SSM-45814
Manufacturer's date	2016-05-10
NHTSA component	POWER TRAIN:AUTOMATIC TRANSMISSION; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

CLUNK NOISE SHIFTING FROM 1ST TO 2ND GEAR

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories, Labels and manuals, Transmission and driveline, Automatic transmission

Vehicles listed
FORD FIESTA	2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM 49821	2021-06-01. Service bulletin. Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 46900	2018-01-29. Service bulletin. Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
TSB 16-0129	2017-08-01. Service bulletin. Some 2011-2016 Fiesta and 2012-2016 Focus vehicles equipped with a DPS6 transmission may exhibit intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power. These symptoms are usually accompanied by an illuminated Check Engine lamp. Additional symptoms may include messages in the message center indicating hill start assist is not available, that parking aid malfunction/service is required or the transmission PRNDL/S gear selector on the instrument cluster may flash. Diagnostic trouble codes (DTCs) U0100, U0101, U1013 and/or P0606 will be present or stored in the powertrain control module (PCM) memory. Follow the Service Procedure steps to correct the condition.
SSM 46358	2017-03-17. Service bulletin. 2011-2017 FIESTA AND 2012-2017 FOCUS SERVICE PIGTAIL FOR TRANSMISSION CONTROL MODULE CONNECTOR C1750A IS AVAILABLE. IF REPAIRS ARE NEEDED USE PART NUMBER FU2Z-14S411-VA. REPLACEMENT OF WIRING HARNESS 12A581 IS NO LONGER REQUIRED WHEN THIS CONNECTOR NEEDS SERVICING.
TSB 17-0003	2017-03-15. Service bulletin. SOME 2016-2017 FIESTA VEHICLES EQUIPPED WITH A 1.0L GASOLINE TURBO DIRECT INJECTION (GDTI) ENGINE AND BUILT ON OR BEFORE 6-JAN-2017 MAY EXHIBIT AN ILLUMINATED MIL WITH DTC P04DB (CRANKCASE VENTILATION SYSTEM DISCONNECTED) STORED IN POWERTRAIN CONTROL MODULE (PCM) MEMORY. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
SSM 45935	2017-02-11. Service bulletin. SOME 2014 - 2016 FIESTA EQUIPPED WITH 1.6L ENGINE MAY EXHIBIT A POWERTRAIN MALFUNCTION (WRENCH)/SERVICE WARNING INDICATOR ILLUMINATED WITH NO DTCS. THE POWERTRAIN MALFUNCTION (WRENCH)/SERVICE WARNING INDICATOR MAY BE ILLUMINATED TO INDICATE AN ENGINE OIL CHANGE IS DUE. IF NO DIAGNOSTIC TROUBLE CODES (DTCS) ARE PRESENT IN THE POWERTRAIN CONTROL MODULE (PCM) THEN PERFORM APPROPRIATE SCHEDULED MAINTENANCE PER THE SCHEDULED MAINTENANCE GUIDE. AFTER MAINTENANCE IS COMPLETED TURN OFF THE WRENCH LIGHT BY PERFORMING THE SERVICE WARNING INDICATOR RESET PROCEDURE. REFER TO WORKSHOP MANUAL (WSM), SECTION 413-01 - GENERAL PROCEDURES - RESET THE SERVICE WARNING INDICATOR. USE CAUSAL PART 4273 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL. MONITOR OASIS FOR FURTHER UPDATES.
SSM-45815	2016-08-30. Service bulletin. AIR CONDITIONING (A/C) INOPERATIVE - DIAGNOSTIC TROUBLE CODE (DTC) P0645
16-0044	2016-06-22. Service bulletin. DPS6 - NO START AND/OR TRANSMISSION ENGAGEMENT OR LOSS OF POWER WITH DTCS U0100, U0101, U1013, U3003 AND/OR P0606 ISSUE Some 2011-2016 Fiesta and 2012-2016 Focus vehicles equipped with a DPS6 transmission may exhibit intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power. These symptoms are usually accompanied by an illuminated Check Engine lamp. Additional symptoms may include messages in the message center indicating hill start assist is not available, that parking aid malfunction/service is required or the transmission PRNDL/S gear selector on the instrument cluster may flash. Diagnostic trouble codes (DTCs) U0100, U0101, U1013, U3003 and/or P0606 will be present or stored in the powertrain control module (PCM) memory.