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Service bulletin PIP-5396

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10078870
Published by NHTSA2016-08-24
Manufacturer's numberPIP-5396
Manufacturer's date2016-05-04
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH INFORMATION ON THE DIAGNOSTIC TROUBLE CODE P0777. IF THE DIAGNOSTIC TROUBLE CODE P0777 IS CURRENT IN THE TRANSMISSION CONTROL MODULE FOLLOW THE CURRENT SERVICE INFORMATION DIAGNOSTICS FOR DTC P0777. WHEN THE DIAGNOSTIC TROUBLE CODE P0777 IS HISTORY IN THE TRANSMISSION CONTROL MODULE DO NOT PERFORM ANY REPAIRS A NEW CALIBRATION WILL BE RELEASED SOON IN SERVICE PROGRAMMING SYSTEM.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories, Labels and manuals

Trouble codes named

P0777

Vehicles listed
CHEVROLET SILVERADO 15002016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002016 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0522024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT5401E2024-04-01. Service bulletin. Radio Inoperative with No Communication and DTC U0184
PIT5387B2024-04-01. Service bulletin. Radio HVAC IPC Blank Out When Operating A Snow Plow.
PIT5378C2024-04-01. Service bulletin. Radio Display May Momentarily Flicker When Vehicle Is First Started.
23-NA-1032024-03-29. Service bulletin. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
11-00-89-005X2024-03-19. Service bulletin. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
07-00-89-037S2024-03-19. Service bulletin. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIP59602024-03-18. Service bulletin. This Preliminary information communicates a restricted part due to stock limitation.