WenmarOpen by Wenmar Pro

Service bulletin PIT-5287-B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10078672
Published by NHTSA2016-08-13
Manufacturer's numberPIT-5287-B
Manufacturer's date2016-04-11
NHTSA componentSUSPENSION:FRONT; SUSPENSION:FRONT:SHOCK ABSORBER

NHTSA's summary

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS REQUIRED FOR THE FRONT SHOCK ABSORBER TERMINAL REMOVAL.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Suspension, Shocks and struts

Vehicles listed
CADILLAC ESCALADE2015, 2016
CADILLAC ESCALADE ESV2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2015, 2016
CHEVROLET TAHOE2015, 2016
GMC SIERRA 15002015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON2015, 2016
GMC YUKON XL2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
150089004B2021-04-16. Service bulletin. Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
150089004C2021-03-08. Service bulletin. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
18NA3152020-11-30. Service bulletin. This informational bulletin advises the tech to only replace the shock that is bad and not all.
PIT5049D2018-03-12. Service bulletin. This Preliminary Information communication provides information to the technician on the steps to help diagnose and repair vehicles with a rattle, squeak, clunk, thump, or bump. If published Service Information diagnostics do not lead to a repair for the concern. Technician should inspect the opposite side shock/strut for the cause of the concern.
PIT5287D2018-03-12. Service bulletin. This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.
PIT53492017-08-15. Service bulletin. This Preliminary Information communication advises the technician that the production rear shocks on trucks equipped with MagneRide Regular Production Option Code (Z95) are not interchangeable left to right.
PIT52872017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.
05-03-08-002H2017-08-15. Service bulletin. This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.