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Service bulletin SB-16-NA-115

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10078549
Published by NHTSA2016-08-09
Manufacturer's numberSB-16-NA-115
Manufacturer's date2016-04-22
NHTSA componentEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN OF RADIO INOPERATIVE WITH NO COMMUNICATION AND DTC U0184, NO XM ON START-UP WHEN MANUALLY TUNED AND/OR USING VOICE RECOGNITION, NO RADIO WAKE-UP, REAR VIEW CAMERA AND ONSTAR HANDS-FREE CALLING ISSUES, FAVORITE STATIONS STORED TWICE AND/OR DISAPPEAR DUE TO THE CURRENT SOFTWARE CALIBRATION WITHIN THE RADIO.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Trouble codes named

U0184

Vehicles listed
BUICK LACROSSE2014
BUICK REGAL2014
CADILLAC ATS2014
CADILLAC CTS2014
CADILLAC ELR2014
CADILLAC SRX2014
CADILLAC XTS2014
CHEVROLET CORVETTE2014
CHEVROLET IMPALA2014
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V2670002018-04-26. EQUIPMENT
13V5440002015-10-30. EQUIPMENT:OTHER:LABELS
14V3450002014-06-18. EQUIPMENT; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
20142162014-06-06. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

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PIE0291A2024-04-08. Service bulletin. Engineering Information.
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