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Service bulletin 54-57

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10076462
Published by NHTSA2016-07-14
Manufacturer's number54-57
Manufacturer's date2015-07-01
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Powernet Troubleshooting Guide: Batteries, Path, Alternator, and Starter For all battery, charging, or starting issues: 1. Print out the "Powernet Assessment Worksheet," found at the end of this bulletin. 2. Use the "Powernet Assessment Detail Section" to understand and master the worksheet. The detail section, starting on page 2, breaks the worksheet down step by step. 3. Perform each line of the worksheet in order, recording the initial value of each check before performing repairs. Repair issues as they are found, then recheck. Complete the entire worksheet even if the original issue seems to be resolved. 4. Once all the checks in the "Powernet Assessment Worksheet" have been completed, if a starting issue persists, use the "Troubleshooting the Starting System" section near the end of this bulletin.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system

Vehicles listed
WESTERN STAR 59002000
WESTERN STAR WESTERN STAR

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20020642002-04-04. Electrical
01V3870002001-12-17. ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
54-612016-07-14. Service bulletin. Guidelines for Repairing or Replacing an Electrical Harness Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced. Refer to the wiring section in Group 54 of the applicable workshop manual for detailed wire repair instructions. Table 1 describes general guidelines for repairing or replacing a harness. There may be cases when more than one factor determines the course of action. For example, repairing a harness is recommended if shipping times for the replacement harness exceed one week. However, replacement may be the only option if damage to the harness is too extensive. NOTE: When a harness is repaired, the source of the damage must also be identified and repaired. Table 2 is a quick-reference for specific wire and terminal conditions. IMPORTANT: Damaged connectors and seals can be replaced without replacing the harness. A drag test should be performed to make sure that the terminal can retain proper tension to the mating terminal. Refer to "Terminal Drag Test" in this bulletin for instructions. Discolored wires or melted insulation should be replaced before any other repairs are performed on the harness.