Service bulletin 18-027-16 REV A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10074923
Published by NHTSA	2016-06-22
Manufacturer's number	18-027-16 REV A
Manufacturer's date	2016-04-08
NHTSA component	ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Software

Vehicles listed
RAM 2500	2016
RAM 3500	2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V332000	2018-05-17. ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
0804616	2022-10-24. Service bulletin. This Bulletin involves updating the (ASCM) software.
1802716	2022-07-05. Service bulletin. Diagnostic And System Improvements.
1802716 REV A	2022-07-05. Service bulletin. Diagnostic And System Improvements.
18-027-16 REV. B	2020-10-26. Service bulletin. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. The following DTCs have been changed from a one trip fault to a two trip fault: · P0421 - Catalyst 1 Efficiency Below Threshold Bank 1. · P2280 - Air Flow Restriction / Leak Between Air Cleaner And MAF. · P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. · P208D - (Diesel Exhaust Fluid) Reductant Pump Control Circuit High. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following DTCs set in the PCM memory: · P0128 - Thermostat Rationality Improvements. · P2281 - Air Leak Between MAF and Throttle Body. · P218F - Reductant No Flow Detected. · P0218 - Transmission High Temperature Operation Activated (68RFE Only). · P0868 - Line Pressure Low, MIL Action (68RFE Only). · U110E - Lost Ambient Temperature Message. · P205E - (Diesel Exhaust Fluid) Reductant Tank Temperature Sensor Circuit Intermittent (setting when the block heater is plugged in). In addition to addressing the above DTCs, the following powertrain system improvements/enhancements are also included in this software release: · Engine Noise Improvements. · Engine Hesitation Improvement. · Improved Engine Fuel Economy. · Reduction in engine noise during regeneration at idle. · 68RFE Transmission Overall Shift Quality Improvements. · Test results fix for partial range misfire (68RFE Only). · Ambient Air Temperature Improvements. · Stationary Desoot with wiTECH Fix. · OBD Misfire Monitoring Improvement (68RFE Only).
08-114-15 REV A	2019-05-20. Service bulletin. Radio Software Enhancements This bulletin involves updating the radio's software. CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu (FF BEV only). ? Korean language was not supported (APAC - Korea only). Enhancement: ? Removing the charging schedule from showing in the setting menu (FF BEV only). ? Adding Korean language support (APAC - Korea only).
08-114-15	2019-05-20. Service bulletin. Radio Software Enhancements This bulletin involves updating the radio's software. CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu (FF BEV only). ? Korean language was not supported (APAC - Korea only). Enhancement: ? Removing the charging schedule from showing in the setting menu (FF BEV only). ? Adding Korean language support (APAC - Korea only).
08-028-16	2018-06-25. Service bulletin. RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. · Navigation system freezes/locks up. · Vehicles with Mopar special edition radio will update radio?s splash screen. · Navigation icon shows the vehicle going backward when it?s moving forward.
08-044-16	2018-06-11. Service bulletin. Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves updating the RFHM software. Customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or more).
08-080-16 REV. A	2017-11-03. Service bulletin. Flash: BCM Diagnostic And System Improvements This bulletin involves updating the Body Control Module (BCM) software. The customer may describe the headlamps flicker while operating at night. This condition may be more prevalent after the bulb(s) have been replaced with an aftermarket bulb.
08-028-17 REV. B	2017-11-03. Service bulletin. RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).