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Service bulletin TT 55-11-02

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10073851
Published by NHTSA2016-06-22
Manufacturer's numberTT 55-11-02
Manufacturer's date2011-11-04
NHTSA componentLATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK

NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Latches and locks

Vehicles listed
VOLKSWAGEN PASSAT2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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5714032023-07-17. Service bulletin. Front Door Locks Hard to Release
5714022023-07-17. Service bulletin. Customer may comment that the front door is hard to open with exterior handle.
5714012023-07-17. Service bulletin. Front Door Latches Hard to Release
TT571401a2023-07-17. Service bulletin. For concerns of a door latch (or latches) not locking/unlocking or the outside door handle is inoperative at low ambient temperatures, perform normal diagnostic procedures to determine if the latch is affected by cold weather. If it has been determined that the latch is affected by water entry that freezes and causes the latch to fail or intermittently malfunction, replace the latch. If a latch cap (Figure 1) is installed on the old latch, install the cap on the replacement latch. If the cap is not installed order the cap and install it on the new latch.
TT5714012023-07-17. Service bulletin. Bring the vehicle into the shop. Thaw out the frozen door latch. Dry any moisture in the door latch with shop air. Install cap (shield,) for the door latch as listed in ETKA. Apply a spray lubricant to the door latch and retest operation.
TT5713032023-07-17. Service bulletin. After enabling the auto-unlock feature through the MFI, it is necessary to road test vehicle over 10 MPH. After vehicle has been driven over 10 MPH, place shifter in park, switch off ignition, open driver door, and verify all other doors unlock.
TT5710042023-07-10. Service bulletin. If no communication can be established to the Vehicle electrical system control module J519 (address word 09) in Guided Fault Finding or Vehicle Self Diagnosis, it may be necessary to cycle door locks. It is recommended to cycle both the remote locks and the driver?s door lock switch when attempting to communicate to the module with the scan tool. Ensure all vehicle doors are unlocked before communication is retried.