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Service bulletin 2013030002

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10073235
Published by NHTSA2016-06-22
Manufacturer's number2013030002
Manufacturer's date2014-02-07
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
MERCEDES BENZ SPRINTER 25002013 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V7060002014-11-05. EQUIPMENT ADAPTIVE/MOBILITY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PartsC2023-05-08. Service bulletin. recall campaign announcement.
LI01.00-N-0742102022-02-04. Service bulletin. Complaint Oil loss from engine or visible traces of oil in the engine compartment. Cause To be determined in each possible situation Remedy Procedure for cause analysis: 1. Clean the engine if necessary. 2. Apply leak tracing powder. 3. Perform a test drive. 4. Locate the oil leak. 5. Perform the repair in accordance with the specific WIS document appropriate for the cause of the oil leak.
LI82.85-P-0722182021-03-08. Service bulletin. The "Commuter route" option is activated in the settings of the MBUX multimedia system (A26/17). Therefore, the navigation system automatically detects that the vehicle is on a commuter route and automatically starts route guidance without any voice output.
Launch NCU - 2022021-03-01. Service bulletin. Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Class, GT-Class, M-Class, S-Class, SL-Class, and SLK-Class (117, 156, 166, 172, 190, 204, 205, 207, 212, 217, 218, 222, 231, 242, 253, 292, and 463 platform), the software for the PASS control unit does not meet current series production configuration and therefore the possibility exists that a correct GPS position cannot be determined in the control unit for location based services, and an incorrect vehicle position may be displayed. Please note the E-call feature is not impacted by this issue. What We?re Doing MBUSA will conduct a Service Campaign. An authorized Mercedes-Benz dealer will update the PASS Control Unit Software
LI82.85-N-0706162020-01-21. Service bulletin. MBUX multimedia system: Commissioning problem - No PIN code available in VeDoc
LI82.85-N-0706202020-01-21. Service bulletin. SOS display illuminates - poor radio and GPS reception or no reception at all (vehicle with code E4A)
LI82.85-N-0695632020-01-21. Service bulletin. MBUX multimedia system: Central display goes dark temporarily (Connect5)
LI82.85-N-0706192020-01-21. Service bulletin. MBUX multimedia system: Central display intermittently remains dark (NTG6)
LI82.85-N-0706172020-01-21. Service bulletin. MBUX multimedia system: Malfunction in Android Auto (Connect5)
LI82.85-N-0705992020-01-21. Service bulletin. MBUX multimedia system: Incomplete playback of navigation announcements (NTG6)