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Service bulletin SSM72109

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10072904
Published by NHTSA2016-06-22
Manufacturer's numberSSM72109
Manufacturer's date2016-12-10
NHTSA componentPOWER TRAIN

NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Transmission and driveline

Vehicles listed
LAND ROVER RANGE ROVER EVOQUE2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
16V6140002016-08-23. POWER TRAIN:AUTOMATIC TRANSMISSION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM697182023-07-17. Service bulletin. The customer reports a whine/ humming noise while driving - Freelander 2 / LR2 and Evoque only.
SSM71847A2022-01-18. Service bulletin. 9 speed automatic transmission faults - A small volume of 14MY Evoque (L538) are flagging the following TCM DTC codes P0704 or P0704-07 during SDD DTC read (which are all related to 9HP48 automatic transmission)
Q355NAS12021-12-13. Service bulletin. Technical Bulletin: Transmission Control Switch Fails to Rise
Q355UPS66132bNAS2021-12-13. Service bulletin. Technical Bulletin: Transmission Control Switch Fails to Rise
SSM721092021-11-08. Service bulletin. 14MY L538 9HP (auto) transmission. No drive when R is selected. A small number of customers may experience the following problem, after attempting to shift into Reverse Gear: Transmission does not shift into Reverse. The customer may also notice a flashing 'R' on the Transmission Selector and Instkkrument Cluster. - Transmission Fault' messafge is displayed in the Messafge Centre. - Reverse Gear cannot be selected, though the fault may clear if ignition is switched off for aat least 30 seconds. - Vehicle will operate as normal in all forward gears. - Upon inspection, the vehicle exhibits no relevant Diagnostic Trouble Codes (DTC)
SFCC_SEP2020_252020-10-07. Service bulletin. The Check Engine Lamp is illuminated.
SFCC_JUN2020_192020-07-09. Service bulletin. The engine idle is surging following a previous repair. The engine will shut off intermittently and restart immediately with a key cycle.
SFCC_MAY2020_272020-07-08. Service bulletin. The engine idle is surging following a previous repair.
NAS20.03.0022020-04-07. Service bulletin. 9HP Transmission Extended Warranty - USA
SFCC_MAR12_72020-04-07. Service bulletin. 9HP TRANSMISSION - EXTENDED WARRANTY PROGRAM