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Service bulletin SSM72109

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10203416
Published by NHTSA2021-11-08
Manufacturer's numberSSM72109
Manufacturer's date2014-10-12
NHTSA componentELECTRICAL SYSTEM; POWER TRAIN

NHTSA's summary

14MY L538 9HP (auto) transmission. No drive when R is selected. A small number of customers may experience the following problem, after attempting to shift into Reverse Gear: Transmission does not shift into Reverse. The customer may also notice a flashing 'R' on the Transmission Selector and Instkkrument Cluster. - Transmission Fault' messafge is displayed in the Messafge Centre. - Reverse Gear cannot be selected, though the fault may clear if ignition is switched off for aat least 30 seconds. - Vehicle will operate as normal in all forward gears. - Upon inspection, the vehicle exhibits no relevant Diagnostic Trouble Codes (DTC)

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Transmission and driveline

Vehicles listed
LAND ROVER RANGE ROVER EVOQUE2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
16V6140002016-08-23. POWER TRAIN:AUTOMATIC TRANSMISSION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM76411 - 10MAR262026-04-06. Other. Smart Key Deactivated message on instrument cluster and unable to start their vehicle
TUCC_APR2025_182025-05-05. Other. Leaking windshield that caused the water ingress on the electrical component.
SSM760392023-08-02. Service bulletin. Vehicle Will Not Charge
SSM718822023-07-17. Service bulletin. The steering wheel switches are being reported as inoperative.
SSM718812023-07-17. Service bulletin. The Air Conditioning compressor (AC) fails to run causing warm air to come out of the vents.
SSM697182023-07-17. Service bulletin. The customer reports a whine/ humming noise while driving - Freelander 2 / LR2 and Evoque only.
DVD13703V1672022-10-24. Service bulletin. Land Rover Diagnostics Software Update. Dealer Data Update
DVD13703V1662022-10-24. Service bulletin. Land Rover Diagnostics Software Update. Dealer Data Update
DVD13702V1652022-10-24. Service bulletin. Land Rover Diagnostics Software Update. Dealer Data Update
LTB01090NAS22022-03-04. Service bulletin. THE LIGHTING CONTROL SWITCH AND/OR THE WIPER CONTROL SWITCH MAY NOT OPERATE OR OPERATES INTERMITTENTLY.