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Service bulletin 2038960

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10070405
Published by NHTSA2016-06-13
Manufacturer's number2038960
Manufacturer's date2014-11-17
NHTSA componentSEATS

NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Seats

Vehicles listed
VOLKSWAGEN GOLF2015
VOLKSWAGEN GTI2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
Edition1132023-10-02. Service bulletin. VW Elsa Newsletter
Edition1162023-10-02. Service bulletin. VW Elsa Newsletter
Edition1102023-09-18. Service bulletin. VW Elsa Newsletter
7214012023-07-24. Service bulletin. Front Seat Creaking Noise
Update Bulletin2017-12-05. Service bulletin. UPDATE Technical Bulletin (97AS Driver Seat Harness (NVLW)): This update in this document has been proactively released to prevent damage to the wiring harness for the driver seat. During vehicle production, the driver side power seat harness as it connects to the vehicle may have been incorrectly routed. Damage to the harness for the driver side power seat can occur during operation of the seat adjustments. The product solution to this issue is Correct routing of harness in production as of CW27.
Dealer Letter-Da2017-12-05. Service bulletin. VOLKSWAGEN DEALERSHIP COMMUNICATION (Driver Seat Harness): This is to inform dealers of an upcoming UPDATE that will be visible in Elsa and ServiceNet on or about August 04, 2014. Please refer to the Elsa campaign/action screen for confirmation of whether the UPDATE applies to each specific vehicle, and look to Elsa and ServiceNet for additional information and complete repair instructions. The issue that the update addresses is that during vehicle production, the driver side power seat harness as it connects to the vehicle may have been incorrectly routed. Damage to the harness for the driver side power seat can occur during operation of the seat adjustments. The corrective action taken was to Inspect seat harness for damage, reroute or replace if necessary
V721401 20389602017-11-08. Service bulletin. Technical Bulletin (Front Seat Creaking Noise): Creaking noise can be heard from front seat while driving over bumps, driving aggressively, or while getting out of the vehicle. On the outboard side of the front seats there is a link tab that is contacting the seat frame. The gap between this tab and the seat frame should be a minimum of 1mm which was not taking place. The production solution for this issue was that the Supplier has corrected the production process to create the proper gap between the link tab and the seat frame. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
97AS2016-05-23. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
97AS2016-05-23. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.