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Service bulletin 2012810

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10069610
Published by NHTSA2016-06-09
Manufacturer's number2012810
Manufacturer's date2013-11-20
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Software

Vehicles listed
VOLKSWAGEN JETTA2007, 2008
VOLKSWAGEN PASSAT2007, 2008

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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V011337 20128102019-04-08. Service bulletin. Technical Bulletin (ECM, TCM Software Update and Valve Body Replacement for Harsh Up - Down Shift from Transmission when Cold): Customer may experience harsh up shift in gears 1-2 and 2-3, or harsh down shift in gears 3-2 and 2-1. The symptom is most noticeable at transmission temperatures below 60°C (140°F). No DTCs are stored in the TCM or the ECM for this complaint. The production solution for this issue was updated transmission valve body, ECM and TCM software. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V011336 20128102019-04-08. Service bulletin. Technical Bulletin (ECM, TCM Software Update and Valve Body Replacement for Harsh Up - Down Shift from Transmission when Cold): Customer may experience harsh up shift in gears 1-2 and 2-3, or harsh down shift in gears 3-2 and 2-1. The symptom is most noticeable at transmission temperatures below 60°C (140°F). The production solution for this issue was an updated transmission valve body, ECM and TCM software. The updated ECM and TCM software and updated transmission valve body addresses: ? Harsh Up/Down Shift 1-2-3, 3-2-1. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
VW Diagnostic Co2018-12-10. Service bulletin. VW Diagnostic Content V2.36.5 Released