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Service bulletin V011337 2012810

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10157577
Published by NHTSA2019-04-08
Manufacturer's numberV011337 2012810
Manufacturer's date2013-11-20
NHTSA componentELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN

NHTSA's summary

Technical Bulletin (ECM, TCM Software Update and Valve Body Replacement for Harsh Up - Down Shift from Transmission when Cold): Customer may experience harsh up shift in gears 1-2 and 2-3, or harsh down shift in gears 3-2 and 2-1. The symptom is most noticeable at transmission temperatures below 60°C (140°F). No DTCs are stored in the TCM or the ECM for this complaint. The production solution for this issue was updated transmission valve body, ECM and TCM software. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Transmission and driveline, Software

Vehicles listed
VOLKSWAGEN JETTA2007, 2008
VOLKSWAGEN JETTA SPORTWAGEN2007, 2008 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN PASSAT2007, 2008
VOLKSWAGEN PASSAT WAGON2007, 2008 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
TB0114072023-08-28. Service bulletin. Software Version Management
TB0113362023-08-28. Service bulletin. Update Programming, ECM, TCM Software Update and Valve Body Replacement for Harsh Up - Down Shift from Transmission when Cold
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V0118122014603192023-07-10. Service bulletin. Software Version Management (SVM) instruction.
VOS-22-072022-03-04. Service bulletin. "Instructional document regarding the installation of a hotfix for the ODIS service software. Hotfix is to be used during the following actions: Brake Electronics (ABS) A3 Passat NMS Software Configuration/Coding
A0021552011732122022-01-05. Service bulletin. This bulletin contains general instructions for software updates.
V0118122014603172021-07-02. Service bulletin. Software Version Management (SVM)
V011336 20128102019-04-08. Service bulletin. Technical Bulletin (ECM, TCM Software Update and Valve Body Replacement for Harsh Up - Down Shift from Transmission when Cold): Customer may experience harsh up shift in gears 1-2 and 2-3, or harsh down shift in gears 3-2 and 2-1. The symptom is most noticeable at transmission temperatures below 60°C (140°F). The production solution for this issue was an updated transmission valve body, ECM and TCM software. The updated ECM and TCM software and updated transmission valve body addresses: ? Harsh Up/Down Shift 1-2-3, 3-2-1. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
VW Diagnostic Co2018-12-10. Service bulletin. VW Diagnostic Content V2.36.5 Released
VW Diagnostic Co2018-12-10. Service bulletin. Critical VW Diagnostic Content Update 2.36.5_Delayed