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Service bulletin SB-2037971/1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10063821
Published by NHTSA2016-05-09
Manufacturer's numberSB-2037971/1
Manufacturer's date2016-05-24
NHTSA componentEQUIPMENT

NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Vehicles listed
BENTLEY CONTINENTAL GT2014, 2015 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
2069806/52024-04-06. Service bulletin. HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Customer statement / workshop findings: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin Note: For this scenario please see the pre requisites below - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident.
2061195/32023-11-07. Service bulletin. Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns. Customer statement / workshop findings: The feedback method within this TPI is required should a complaint of telephone functionality and/or quality be reported. Technical background: The minimum standards check list document within the Measure section is required to capture an accurate description of customer telephone issues.
2058176.42023-11-06. Service bulletin. Sun visor mirror cracked Customer Statement: -Driver or passenger sun visor mirror cracked/broken
2055772.62023-11-06. Service bulletin. Battery conditioner inoperative Technical Background: -Corrosion on the contact surfaces of the charger socket and charger lead. If the charging socket or charger lead are wet when the charger is connected this can cause corrosion on the contacts.
2052431.92023-11-06. Service bulletin. New Continental GT and GTC - Rattle / Buzzing Noise - Head-Up display Customer Statement: -Rattle / buzzing noise from Control Unit for Head-Up display - dashboard upper trim panel.
2052092.72023-11-06. Service bulletin. New Continental GT/C - Door 'soft close' functionality Customer Statement: -Correct functionality and restrictions of the door soft close system need to be understood to prevent unnecessary customer complaints.
2069806/42023-10-06. Service bulletin. HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Condition HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin. - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs particularly TPI 2062622/- - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident.
2069806/32023-09-07. Service bulletin. HVAC refrigerant leakage suspected Or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Customer statement / workshop findings: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin Note: For this scenario please see the pre requisites below - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs particularly TPI 2062622/- - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident.
2036678.52023-02-03. Service bulletin. Speaker Replacement - Diagnostic Checks Technical Background: -There have been instances where door speakers have been changed under warranty for the complaint of sound distortion, yet when tested by ourselves and the supplier, no fault could be found with the returned unit.
2051562.92022-11-08. Service bulletin. 12 Volt- Battery Condition Checks. Technical background For all 12 volt battery issues relating to warranty or a parts warranty claim, a DISS query MUST be raised prior to battery replacement, refer to the instructions within the Measure section of this TPI.