Service bulletin 18-062-14
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10063752 |
| Published by NHTSA | 2016-05-09 |
| Manufacturer's number | 18-062-14 |
| Manufacturer's date | 2014-11-14 |
| NHTSA component | ELECTRICAL SYSTEM:SOFTWARE |
NHTSA's summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Electrical system, Software
| RAM 3500 | 2013 |
|---|---|
| RAM 4500 | 2013 |
| RAM 5500 | 2013 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 08-008-14 | 2022-08-29. Service bulletin. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a drive cycle. This condition is very intermittent. |
|---|---|
| 08-008-14 REV. B | 2022-08-22. Service bulletin. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a drive cycle. This condition is very intermittent. |
| 18-057-15 REV A | 2019-05-20. Service bulletin. Flash: 6.7L Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for the following conditions. The Following DTC Has Been Changed From A Two Trip Fault To One Trip Fault: ? U1A24 - Lost Communication With Ammonia Sensor. Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect is Present For The Following Diagnostic Trouble Codes (DTCs). These Faults Have Been Changed From A One Trip Fault To A Two Trip Fault: ? P0201 - P0206 - Fuel Injector X Circuit/Open. ? P049D - EGR Control Position Exceeding Learning Limit. ? P0711 - Transmission Temperature Sensor Performance. ? P0712 - Transmission Temperature Sensor Low. ? P0713 - Transmission Temperature Sensor High. ? P0714 - Transmission Temperature Sensor Intermittent. ? P0740 - TCC Out Of Range. ? P0869 - Line Pressure High. ? P0933 - Hydraulic Pressure Sensor Range/Performance. ? P0934 - Line Pressure Sensor Circuit Low. ? P0935 - Line Pressure Sensor Circuit High. ? P1775 - Solenoid Switch Valve Latched In TCC Position. ? P1776 - Solenoid Switch Valve Latched In LR Position. ? U0100 - Lost Communication With ECM/PCM. ? U0002 - CAN C Bus Off performance - Bus Off. Improvements To Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect Is Present For: ? P205E - (Diesel Exhaust Fluid) Reductant Tank Temperature Sensor Circuit Intermittent (setting when the block heater is plugged in). ? U110E - Lost Ambient Temperature Message. ? P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. ? P2281 Air Leak Between MAF And Throttle Body. ? U3017 - Control Module Timer/Clock Performance. ? P1477 - Dual Snorkle Calibration Change to Voltage Limit. ? P20EE - SCR NOX Catalyst Efficiency Below Threshold - Bank 1. ? P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. ? U3017 - Control Modu |
| 08-103-15 | 2018-12-17. Service bulletin. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK) Vehicle only. ? DAB (Digital Audio Broadcast) is inoperative. ? Wrong routing for addresses with a longitude between 0 and -1 degrees. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they sho |
| 08-028-16 | 2018-06-25. Service bulletin. RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. · Navigation system freezes/locks up. · Vehicles with Mopar special edition radio will update radio?s splash screen. · Navigation icon shows the vehicle going backward when it?s moving forward. |
| 18-030-14 REV. B | 2018-06-11. Service bulletin. Flash: 6.7L Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel.Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect is Present For The Following Diagnostic Trouble Codes (DTCs). These Faults Have Been Changed From A One Trip Fault To A Two Trip Fault: P0201- P0206 - Fuel Injector X Circuit/Open P049D- EGR Control Position Exceeding Learning Limit P0711- Transmission Temperature Sensor Performance P0712- Transmission Temperature Sensor Low P0713- Transmission Temperature Sensor High P0714- Transmission Temperature Sensor Intermittent P0740- TCC Out Of Range P0869- Line Pressure High P0933- Hydraulic Pressure Sensor Range/Performance P0934- Line Pressure Sensor Circuit Low P0935- Line Pressure Sensor Circuit High P1775- Solenoid Switch Valve Latched In TCC Position P1776- Solenoid Switch Valve Latched In LR Position U0100- Lost Communication With ECM/PCM U0002- CAN C Bus Off performance - Bus Off U110E- Lost Ambient Temperature Message.The Following DTC Has Been Changed From A Two Trip Fault To One Trip Fault: U1A24- Lost Communication With Ammonia Sensor.Improvements To Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect Is Present For: U3017- Control Module Timer/Clock Performance P026B- Injection Timing Performance P0128- Thermostat Rationality. In cold ambient temperatures P0087- Fuel Rail Pressure Too Low P2281- Air Leak Between MAF and Throttle Body U1421- Implausible Ignition Key Off Time Received P026A- Charge Air Cooler Efficiency Below Threshold P04DB - Crankcase Ventilation System Disconnected P0544 - Exhaust Gas Temperature Sensor Circuit - Bank 1 Sensor 1 P0562 - Battery Voltage Low P0604 - Internal Control Module RAM Error P1451 - Diesel Particulate Filter |
| 14-001-14 REV. B | 2018-06-11. Service bulletin. Fuel Gelling in Cold Ambient Temperatures This bulletin involves reconfiguring the Body Control Module (BCM). Some customers may experience a Malfunction Indicator Lamp (MIL) due to fuel related Diagnostic Trouble Code (DTC) and/or may have a hard or no start condition due to fuel gelling in cold ambient temperatures (20°F or -7°C) or below. DTCs, such as P0087, P0191 or P026B (or other DTCs) may have been set.frame mounted fuel filter heater not to function. The condition is due to a configuration setting in the Body Control Module (BCM). |
| 08-015-14 REV. A | 2018-06-11. Service bulletin. Flash: Diesel Message Display In the Cluster May Have Overlapping Text This Bulletin involves updating the Instrument Panel Cluster (IPC) software. A customer may notice that some of the text in the cluster for the Diesel Exhaust Fluid (DEF) reminder is overlapping. |
| 08-094-17 | 2017-11-03. Service bulletin. RG3 RG4 RJ3 RJ4 Radio EnhancementsThis bulletin involves inspecting and updating the radio software, if required.?Navigation Failed? message is displayed (2014 MY WK and KL with RG4). Clock does not automatically update to local time (2014 MY WK and KL with RG4). Poor or no connection to cellular network (2014 MY WK and KL with RG4). HVAC temperature out of sync with radio display (2014 MY KL with RG4). Some Uconnect App remote commands do not execute with the vehicle (2014 MY WK and KL with RG4). Display goes blank/black (2014 MY WK and KL with RG4).Cyrillic keyboard is missing in phone book (2014 MY WK and KL with RG4).Incorrect speed limit on NAV speed camera indication (2014 MY WK and KL with RG4). Poor reception for AM/FM radio.Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played.SD, USB or BTSA modes may become non-functional for a given ignition cycle.Track names may be displayed twice in USB or SD media modes.Voice Recognition (VR) command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK)Vehicle only.DAB is inoperative.Wrong routing for addresses with a longitude between 0 and -1 degrees. Speed camera UK&Spain complaining that the speed camera feature was not available with the latest MY14 software.SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only).Battery drain due to the radio and cluster back-lighting staying on. Postal Code smart speller logic enhancements (EMEA markets only).AM/FM steering wheel mode switch button not working (LATAM markets only).Navigation Lockout Disable while vehicle is in motion (EMEA markets only).Removed network status indicators for SRT/APPS.VR says 'cancel' when starting (App) applications.iPod would not resume playing after a VR session or phone call.Removed the cell signal indicators in the SRT and Apps button on non-US vehicles.Rear camera may show a black screen for 3 secon |
| 08-028-17 REV. B | 2017-11-03. Service bulletin. RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc). |