Service bulletin SB-45317
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10058665 |
| Published by NHTSA | 2015-10-27 |
| Manufacturer's number | SB-45317 |
| Manufacturer's date | 2015-08-01 |
| NHTSA component | EQUIPMENT; ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
NHTSA's summary
2016 MKZ,MKC AND MKX: MY LINCOLN MOBILE APP NOT ABLE TO CONNECT TO VEHICLES EQUIPPED WITH DTC U2100 AND/OR U2101 ON VEHICLES WITH TELEMATICS CONTROL UNIT *CN
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Electrical system, Equipment and accessories, 12-volt battery
Trouble codes named
U2100, U2101
| LINCOLN MKC | 2015 |
|---|---|
| LINCOLN MKX | 2016 |
| LINCOLN MKZ | 2016 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 19V809000 | 2019-11-12. ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES |
|---|
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| SSM 47070 | 2018-05-14. Service bulletin. When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before connecting the VCM. If the ignition is on or the engine is running during the connection, it can result in various warning lights being illuminated with diagnostic trouble codes (DTCs), no start or no crank conditions or the IPC inoperative. For Lincoln vehicles, this information is now listed in the Technical Inspection and Post Road Test Sections of ePDI on the PTS website. If a vehicle displays these issues, disconnect the equipment from the DLC and disconnect the vehicle battery. Wait 10 minutes and reinstall with the ignition off. Clear any DTCs present and retest. |
|---|---|
| SSM 46486 | 2017-05-24. Service bulletin. SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. THIS IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORT MODE. IT IS BENEFICIAL FOR BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. TO PREVENT A SYNC SYSTEM LOCKUP DURING TRANSPORT MODE DEACTIVATION, FOLLOW THE WORKSHOP MANUAL (WSM) PROCEDURE EXACTLY ALLOWING TIME FOR THE SYNC SYSTEM TO COMPLETE ITS TASKS SUCH AS FULLY BOOTING UP OR POWERING DOWN AND SHUTTING OFF BEFORE MOVING TO THE NEXT STEP OF THE PROCEDURE. IF THE VEHICLE EXHIBITS A BLANK SCREEN OR SYNC SYMPTOMS AFTER TRANSPORT MODE DEACTIVATION, REFER TO WSM, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. |
| SSM 46129 | 2017-02-07. Service bulletin. SOME 2013-2016 FUSION/ESCAPE/MKT/FLEX/MKS/TAURUS, 2015-2016 MKZ/MKC/EDGE AND 2016 MKX VEHICLES MAY EXHIBIT VARIOUS RADIO CONCERNS INCLUDING: SPEAKER STATIC WITH KEY-OFF, NO AUDIO AFTER VEHICLE IS FIRST STARTED WITH DIAGNOSTIC TROUBLE CODE (DTC) U0184, NO VOLUME CONTROL, OR A STUCK CD WITH NO SLOT BLOCKAGE. PRIOR TO STARTING NORMAL DIAGNOSIS FOR ANY OF THESE CONDITIONS, VERIFY THE ACM IS AT THE LATEST CALIBRATION USING IDS VERSION 102.03 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE THE APPLICABLE LABOR OPERATION IN SECTION 11 OF THE SLTS MANUAL AND CAUSAL PART 18C869 WHEN CLAIMING THIS REPAIR. |
| ASI-45157 | 2016-06-22. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| 44861 | 2015-07-01. Service bulletin. FORD: SOME 2015 LINCOLN MKC MAY EXPERIENCE THE BATTERY GOING DEAD BECAUSE OF THE WELCOME LIGHT REMAINING ON OR CYCLING ON AND OFF WHEN THE KEYFOB IS LEFT WITHIN DETECTION RANGE OF THE VEHICLE. *TA |