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Service bulletin 14M02

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10057231
Published by NHTSA2015-05-01
Manufacturer's number14M02
Manufacturer's date2015-08-04
Replaces14M02-A
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

NHTSA's summary

THIS TSB CONTAINS AN OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. FORD FIESTA 2011: SOME CUSTOMERS MAY EXPERIENCE ELECTRICAL FAILURES WHILE DRIVING, WHICH ARE SYMPTOMS OF LOSS TRANSMISSION ENGAGAEMENT. SEE DOCUMENT SEARCH BUITTON FOR OWNERS LETTER *LJ UPDATE 06/10/15 *CW UPDATED 11/06/15 *CN

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Transmission and driveline, Automatic transmission, Transmission control module

Vehicles listed
FORD FIESTA2011

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
14M02 062022-12-02. Service bulletin. Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission; Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT Non-Ford Part Usage: • Vehicles that are still covered by the 8 years/80,000-mile Emissions warranty coverage MUST be serviced with a NEW Ford Motor Company TCM. • Vehicles outside of or exceeding the 8 years/80,000-mile coverage are authorized to use a used Ford Motor Company TCM, a refurbished original Ford TCM, or an aftermarket TCM that will successfully complete the required Ford software updates.
TSB 16-01292017-08-01. Service bulletin. Some 2011-2016 Fiesta and 2012-2016 Focus vehicles equipped with a DPS6 transmission may exhibit intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power. These symptoms are usually accompanied by an illuminated Check Engine lamp. Additional symptoms may include messages in the message center indicating hill start assist is not available, that parking aid malfunction/service is required or the transmission PRNDL/S gear selector on the instrument cluster may flash. Diagnostic trouble codes (DTCs) U0100, U0101, U1013 and/or P0606 will be present or stored in the powertrain control module (PCM) memory. Follow the Service Procedure steps to correct the condition.
14M02-S32017-03-20. Service bulletin. CERTAIN 2011 THROUGH 2015 MODEL YEAR FIESTA AND 2012 THROUGH 2016 MODEL YEAR FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION - TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE
SSM 463582017-03-17. Service bulletin. 2011-2017 FIESTA AND 2012-2017 FOCUS SERVICE PIGTAIL FOR TRANSMISSION CONTROL MODULE CONNECTOR C1750A IS AVAILABLE. IF REPAIRS ARE NEEDED USE PART NUMBER FU2Z-14S411-VA. REPLACEMENT OF WIRING HARNESS 12A581 IS NO LONGER REQUIRED WHEN THIS CONNECTOR NEEDS SERVICING.
14M02-S22017-02-10. Service bulletin. CERTAIN 2011 THROUGH 2015 MODEL YEAR FIESTA AND 2012 THROUGH 2015 MODEL YEAR FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION - TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE
15B22-S12017-02-10. Service bulletin. CERTAIN 2011 THROUGH 2015 MODEL YEAR FIESTA AND 2012 THROUGH 2014 MODEL YEAR FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION - TRANSMISSION CONTROL MODULE REPROGRAMMING FOR OVERT TCM FAILURE WARNING
SSM-458152016-08-30. Service bulletin. AIR CONDITIONING (A/C) INOPERATIVE - DIAGNOSTIC TROUBLE CODE (DTC) P0645
16-00442016-06-22. Service bulletin. DPS6 - NO START AND/OR TRANSMISSION ENGAGEMENT OR LOSS OF POWER WITH DTCS U0100, U0101, U1013, U3003 AND/OR P0606 ISSUE Some 2011-2016 Fiesta and 2012-2016 Focus vehicles equipped with a DPS6 transmission may exhibit intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power. These symptoms are usually accompanied by an illuminated Check Engine lamp. Additional symptoms may include messages in the message center indicating hill start assist is not available, that parking aid malfunction/service is required or the transmission PRNDL/S gear selector on the instrument cluster may flash. Diagnostic trouble codes (DTCs) U0100, U0101, U1013, U3003 and/or P0606 will be present or stored in the powertrain control module (PCM) memory.
CSP-15B-222016-06-22. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TSB-15-01202016-06-22. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.