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Service bulletin PB-13322

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10056598
Published by NHTSA2015-01-13
Manufacturer's numberPB-13322
Manufacturer's date2015-06-01
ReplacesPB-13322-B
NHTSA componentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

GENERAL MOTORS: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOME VEHICLES MAY EXPERIENCE A LOSS OF RADIO STATION PRESETS, TIME SHIFT MALFUNCTION (LINK), CLOCK INACCURACY, NAVIGATION ROUTE RESETS, WILL NEED REPROGRAMMING RADIO CONTROL MODULE AND/OR RECALIBRATING AUDIO SYSTEM, IF NECESSARY. *PE UPDATED 6/16/15. UPDATED 10/30/15. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Vehicles listed
BUICK LACROSSE2010, 2011
BUICK REGAL2011
CADILLAC SRX2010, 2011
CHEVROLET CRUZE2011
CHEVROLET EQUINOX2010, 2011
GMC TERRAIN2010, 2011

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20142742014-07-03. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0572B2024-05-06. Service bulletin. Information on COAX Repair Kit Availability.
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0522024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT53532024-04-01. Service bulletin. XM Audio Traffic And Travel Link Availability And Operation.
23-NA-1032024-03-29. Service bulletin. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
07-00-89-037S2024-03-19. Service bulletin. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
20-NA-0242024-02-14. Service bulletin. This service bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in cold temperatures.
PIP5913A2024-02-12. Service bulletin. This Preliminary information communicates additional diagnostics to help isolate source of complaint.
PIP5601B2024-02-12. Service bulletin. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.