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Service bulletin TSB-14-HC-002

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10056327
Published by NHTSA2014-10-30
Manufacturer's numberTSB-14-HC-002
Manufacturer's date2014-10-01
ReplacesTSB-14-HC-002-1
NHTSA componentELECTRICAL SYSTEM:12V/24V/48V BATTERY

NHTSA's summary

HYUNDAI: SOME VEHICLES EXPERIENCE NOT MOVING FROM STOP OR GASOLINE ENGINE NOT TURN ON, CHARGING WARNING LIGHT ON, INSTRUMENT CLUSTER DISPLAY WARNING SAFELY STOP AND DO NOT DRIVE, NO EV READY MODE OR READY LIGHT BLINKS ON/OFF. MODEL 2011-2014 SONATA (YF HEV). *PE UPDATED 3/31/15. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, 12-volt battery

Vehicles listed
HYUNDAI SONATA HYBRID2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
19-HC-002H2019-09-30. Service bulletin. This bulletin provides instructions for a Battery Management System (BMS) software update to optimize DTC P1B70 - HEV Battery Voltage Too Low diagnostic control logic.
19-EE-003H2019-05-20. Service bulletin. The following summarizes the service procedures for Lithium Battery replacement:
5NP-E2C3Q-092017-09-14. Service bulletin. This bulletin provides information on how to return a Hyundai HEV/PHEV/EV/Fuel Cell Lithium Battery for proper disposal and safe environmental recycling using Hyundai?s authorized vendor Kinsbursky Brothers Inc. (KBI).
TSB-11-01-0332011-11-19. Service bulletin. HYUNDAI: BULLETIN PROVIDING INFORMATION ON REPLACING THE BATTERY CABLE TERMINAL. *PE
11-GI-0042011-06-07. Service bulletin. HYUNDAI: PROCEDURE IF A VOLTAGE BATTERY IS DISCHARGED AT A FAST RATE DUE TO AN ABNORMALLY HIGH RATE FROM AN EMPTY FUEL TANK OR MALFUNCTION OF THE SYSTEM. 2011 SONATA. *RM