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Service bulletin 5NP-E2C3Q-09

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10117374
Published by NHTSA2017-09-14
Manufacturer's number5NP-E2C3Q-09
Manufacturer's date2017-08-09
NHTSA componentELECTRICAL SYSTEM:12V/24V/48V BATTERY

NHTSA's summary

This bulletin provides information on how to return a Hyundai HEV/PHEV/EV/Fuel Cell Lithium Battery for proper disposal and safe environmental recycling using Hyundai?s authorized vendor Kinsbursky Brothers Inc. (KBI).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, 12-volt battery

Vehicles listed
HYUNDAI IONIQ ELECTRIC2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
HYUNDAI IONIQ HYBRID2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
HYUNDAI SONATA HYBRID2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
HYUNDAI TUCSON2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
20-EE-001H-12020-09-03. Service bulletin. The following summarizes the procedure for EV battery replacement:
19-HC-002H2019-09-30. Service bulletin. This bulletin provides instructions for a Battery Management System (BMS) software update to optimize DTC P1B70 - HEV Battery Voltage Too Low diagnostic control logic.
19-EE-002H2019-05-20. Service bulletin. The following summarizes the service procedure for EV battery replacement:
19-EE-003H2019-05-20. Service bulletin. The following summarizes the service procedures for Lithium Battery replacement:
5NP-X2L9K-102018-10-15. Service bulletin. This bulletin provides information related to a BMS (Battery Management System) ECU software update to revise the 12V LiOn battery system management and diagnostics.
5NP-Q5T3B-052018-05-21. Service bulletin. This bulletin provides information related to the FCU (Fuel Cell Control Unit) software update for TUCSON FCEV (LM FCEV) vehicles. This update includes improvement for fuel cell stack durability and diagnosis condition.
5NP-T8M5S-032017-08-10. Service bulletin. This bulletin provides the service information for the Ioniq HEV 12V integrated Lithium Ion Polymer (LiPO) battery system.
5NP-W4D3B-092016-10-13. Service bulletin. "DURING RECENT REWORK AT A PORT FACILITY, THE BATTERY TERMINALS AND BATTERY MOUNTING BRACKET BOLTS MIGHT NOT HAVE BEEN SECURED PROPERLY. THIS BULLETIN PROVIDES THE PROCEDURE TO VERIFY THE BATTERY TERMINAL AND BATTERY MOUNTING BRACKET TORQUE."
5NP-V4K9Q-092016-09-29. Service bulletin. HYUNDAI MOTOR AMERICA IS CONDUCTING A SERVICE CAMPAIGN TO VERIFY THE BATTERY TERMINAL AND BATTERY MOUNTING BRACKET TORQUE ON CERTAIN 2016 MODEL YEAR TUCSON VEHICLES. SERVICE CAMPAIGN TCC PROVIDES A SERVICE PROCEDURE TO VERIFY THE TERMINAL AND BRACKET TORQUE.
16-01-0192016-07-14. Service bulletin. BATTERY TERMINAL AND MOUNTING BRACKET INSPECTION (SERVICE CAMPAIGN TCC) Description: During recent rework at a port facility, the battery terminals and battery mounting bracket bolts might not have been secured properly. This bulletin provides the procedure to verify the battery terminal and battery mounting bracket torque.