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Service bulletin FSC-SF-498-A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10055678
Published by NHTSA2014-07-03
Manufacturer's numberFSC-SF-498-A
Manufacturer's date2014-04-01
NHTSA componentSTRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS; STRUCTURE:BODY:HOOD

NHTSA's summary

DAIMLER TRUCKS: DURING ENGINE ROLL, INSIDE OF HOOD, AND BETWEEN HOOD TILT-ASSIST MOUNTING BRACKETS, IS AN INTERFERENCE DUE TO BRACKETS ARE DIFFERENT IN SIZE. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Body and frame

Vehicles listed
WESTERN STAR 49002012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SBW72-008REV2020-05-23. Service bulletin. Service Bulletin for Window Regulator Retrofit. The bulletin dated December 4, 2019 has been revised to include 4800 Models. Beginning 04/01/2019 Western Star cab doors were updated to a new style regulator and window. When replacing an older style regulator or window the vehicle must be retrofitted to the new style regulator and window.
SBW72-0082019-12-20. Service bulletin. Service Bulletin for Window Regulator Retrofit.
sbw83292018-10-29. Service bulletin. In some operating conditions, water may leak into the cab onto the passenger floor through the HVAC fresh air intake on the frontwall on 47,00,4900, and 5700 models.
sbw98012018-06-11. Service bulletin. sbw9801 Paint Finish Standards
sbw88132018-03-13. Service bulletin. Reducing Excessive Hood Opening Effort, 4900 Models
sbw32152018-03-13. Service bulletin. Some vehicles may have been incorrectly shimmed at the factory, and may lean slightly to the right or left. While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers.
Body SRT2018-01-05. Service bulletin. Body SRT Updates -2012.12.12
12-0402018-01-05. Service bulletin. 12-040-DLR Roof Fairing Removal Program