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Service bulletin TSB-13-12-21

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10054740
Published by NHTSA2014-02-21
Manufacturer's numberTSB-13-12-21
Manufacturer's date2013-12-16
NHTSA componentENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

NHTSA's summary

FORD/LINCOLN: DUE TO A LACK OF PERFORMANCE BY AIR CONDITIONER, WHILE STATIONARY OR OVERHEATING OR SLOWLY MOVING, DUAL ENGINE COOLING FANS MAY NOT BE WORKING AND POSSIBLY NEED TO REPROGRAM THE PCM. MODEL 2011-2012 TAURUS, FLEX, MKS, MKT. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Engine, Cooling fan, Cooling system

Vehicles listed
FORD FLEX2011, 2012
FORD TAURUS2011, 2012
LINCOLN MKS2011, 2012
LINCOLN MKT2011, 2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM 460852017-08-01. Service bulletin. The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.