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Service bulletin TSB-13-6-7

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10053418
Published by NHTSA2013-10-25
Manufacturer's numberTSB-13-6-7
Manufacturer's date2013-06-05
NHTSA componentEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

FORD: WHEN TURNING, THERE IS A POPPING OR CLUNKING NOISE THAT IS HEARD OR FELT, UNDER FLOOR PAN, IN SOME VEHICLES AND MORE NOTICEABLE WHEN WEATHER IS COLD. MODEL 2008-2012 F-SUPER DUTY. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Vehicles listed
FORD F SUPER DUTY2008
FORD F-250 SD2008, 2009, 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
FORD F-350 SD2008, 2009, 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
FORD F-450 SD2008, 2009, 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
FORD F-550 SD2008, 2009, 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
FORD F-650 SD2008, 2009, 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
FORD F-750 SD2008, 2009, 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
15V1120002015-02-25. EQUIPMENT ADAPTIVE/MOBILITY
14V5070002014-08-18. EQUIPMENT
14V4980002014-08-13. EQUIPMENT
14V4960002014-08-11. EQUIPMENT
14V4940002014-08-08. EQUIPMENT
14V4530002014-07-24. EQUIPMENT
14V3600002014-06-23. EQUIPMENT
14V3360002014-06-18. EQUIPMENT
14V3280002014-06-13. EQUIPMENT
14V3260002014-06-13. EQUIPMENT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 524762024-05-03. Service bulletin. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
SSM 506362022-03-29. Service bulletin. 2011-2022 F-Super Duty and 2016-2023 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26°C (80°F) and may increase to 1200 RPM at -40 °C (-40°F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.
TSB 22-21152022-03-29. Service bulletin. Some 2011-2012 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P2073 and/or P2074 stored in the powertrain control module (PCM). This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.
TSB1600662021-12-20. Service bulletin. Touchscreen navigation system - arabic language - blank screen
TSB1600012021-12-20. Service bulletin. 49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
SSM 494952021-02-04. Service bulletin. Some 2005-2021 F-Super Duty 4x4 vehicles operated in extreme dust, mud or tar sand conditions may exhibit accelerated 4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet
17B30-S22018-09-10. Service bulletin. Certain 2012-2016 Model Year F-450 ? F-750 and F-59 Commercial Stripped Chassis Vehicles Equipped with a 6.8L Engine Camshaft Roller Follower Replacement Coverage
SSM 474022018-09-10. Service bulletin. When performing diagnostics for DTCs P2201, P2452, P2459, P246C and/or P2463, a manual regeneration and diesel particulate filter (DPF) parameter reset using the appropriate scan tool may need to be performed. To perform the manual regeneration, go to the Toolbox tab > Powertrain > Service Functions > Diesel Particulate Regeneration System > DPF Manual Regeneration. The scan tool may indicate that a regeneration of the DPF is not recommended at this time, selecting YES on this screen will allow the regeneration process to complete. To perform the DPF parameter reset, go to the Toolbox tab > Powertrain > Service Functions > Diesel Particulate Regeneration System > DPF Parameter Reset.
SSM 470092018-05-29. Service bulletin. The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
SSM 470802018-05-14. Service bulletin. 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.