Service bulletin A-13-071

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10053383
Published by NHTSA	2013-10-23
Manufacturer's number	A-13-071
Manufacturer's date	2013-08-31
NHTSA component	ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

HONDA: INFORMATION DESCRIBING MALFUNCTIONS CAUSED WHILE USING HANDSFREELINK (HFT). *JS

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Software

Vehicles listed
HONDA ACCORD	2013
HONDA CIVIC	2013
HONDA CR-V	2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
Service Bulletin	2018-07-16. Service bulletin. Service bulletin - This bulletin describes the procedure to update the software in programmable HandsFreeLink (HFL) control units.
Service Bulletin	2018-02-26. Service bulletin. Service bulletin - A surge, hesitation, or judder may be felt as the vehicle accelerates from a stop. The symptoms are more noticeable before the vehicle is fully warmed up. The continuously variable transmission (CVT) needs hardware and software updates.
A17-040	2017-07-31. Service bulletin. Service bulletin - A surge, vibration, or judder may be felt while driving under light acceleration. To minimize the possibility for the judder to occur, a software update for the transmission is available at the customer's request. Additionally, the transmission fluid will be replaced. Complete 15-086 first to update the vehicle. If the judder returns after updating the vehicle, the torque converter may need to be replaced.
A15-086	2017-07-31. Service bulletin. Service bulletin - A surge, vibration, or judder may be felt while driving under light acceleration. To minimize the possibility for the judder to occur, a software update for the transmission is available at the customer's request. Additionally, the transmission fluid will be replaced. If the judder returns after the software update, refer to Service Bulletin 17-040, Vibration While Driving Under Light Acceleration After Software Update.
A15-086	2017-07-31. Service bulletin. Service bulletin - A surge, vibration, or judder may be felt while driving under light acceleration. To minimize the possibility for the judder to occur, a software update for the transmission is available at the customer's request. Additionally, the transmission fluid will be replaced. If the judder returns after the software update, refer to Service Bulletin 17-040, Vibration While Driving Under Light Acceleration After Software Update.
A15-055	2017-07-28. Service bulletin. Service bulletin - When a failure is detected, the EPS control unit goes into back-up mode. The new software provides partial assist during back-up mode.
ATS170205	2017-06-28. Service bulletin. TECHLINE SUMMARY ARTICLE - ALTHOUGH SIMILAR, THE HONDALINK AND HONDALINK EV APPS AVAILABLE FOR DOWNLOAD ON THE APPLE APPS STORE AND GOOGLE PLAY ARE NOT THE SAME. FURTHERMORE, EACH APP APPLIES TO SPECIFIC MODELS.
PU - A15-055	2017-06-20. Service bulletin. SERVICE BULLETIN - WHEN A FAILURE IS DETECTED, THE EPS CONTROL UNIT GOES INTO BACK-UP MODE. THE NEW SOFTWARE PROVIDES PARTIAL ASSIST DURING BACK-UP MODE.
PU - A13-001	2017-06-20. Service bulletin. SERVICE BULLETIN - THERE ARE SEVERAL KNOWN AUDIO AND NAVIGATION SYSTEM SOFTWARE BUGS THAT ARE REPAIRED BY UPDATING THE SOFTWARE IN THE AUDIO OR THE AUDIO-NAVIGATION UNIT.
A15-002 - 8-21-1	2017-06-20. Service bulletin. "SERVICE BULLETIN - THE VEHICLE MAY HAVE ONE OR MORE OF THE FOLLOWING SOFTWARE BUGS: • WHEN IN XM MODE, THE AUDIO UNIT TURNS OFF AFTER MAKING AN HFL CALL. • THERE IS NO SOUND OR THERE IS STATIC IN THE REAR HEADPHONES (BOTH WIRED AND WIRELESS). • WHEN IN XM MODE, THE XM RADIO INFORMATION ON THE CENTER DISPLAY DOES NOT MATCH THE TOUCH SCREEN. • THE INFO/SETTING SCREEN FLASHES AFTER USING LANEWATCH. • THE HFL DELETES SAVED SPEED DIAL INFORMATION AND VOICE TAGS. • THE AUDIO-NAVIGATION SYSTEM REBOOTS WHEN A CUSTOMER’S CD IS INSERTED. • THE HFL SYSTEM REBOOTS WHEN TRYING TO PLACE A CALL USING A NAME THAT CONTAINS A NON-ALPHANUMERIC CHARACTER. • THE REVERSE CAMERA IMAGE STAYS ON AFTER SHIFTING OUT OF REVERSE. • IMID GOES BLANK WHILE PARALLEL PARKING."