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Service bulletin PI-0388-C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10052271
Published by NHTSA2013-07-08
Manufacturer's numberPI-0388-C
Manufacturer's date2013-05-01
NHTSA componentSEAT BELTS; SEAT BELTS:FRONT:WEBBING

NHTSA's summary

GENERAL MOTORS: SEAT BELT COULD BECOME TWISTED WITH THE LATCH PLATE. *KB

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Seat belts

Vehicles listed
BUICK ENCLAVE2011, 2012, 2013
BUICK LACROSSE2011, 2012, 2013
BUICK REGAL2011, 2012, 2013
CADILLAC CTS2011, 2012, 2013
CADILLAC SRX2011, 2012, 2013
CADILLAC XTS2013
CHEVROLET EQUINOX2011, 2012, 2013
CHEVROLET MALIBU2011, 2012, 2013
CHEVROLET SONIC2012, 2013
CHEVROLET TRAVERSE2011, 2012, 2013
CHEVROLET VOLT2011, 2012, 2013
GMC ACADIA2011, 2012, 2013
GMC TERRAIN2011, 2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
15V2690002015-05-08. SEAT BELTS
20151872015-05-07. Seats And Restraints
20143112014-07-23. Seats And Restraints
20141812014-05-21. Seats And Restraints
14V2660002014-05-20. SEAT BELTS
20140162014-01-21. Seats And Restraints
20123672012-10-29. Seats And Restraints
20104462010-12-16. Seats And Restraints
10V6230002010-12-15. SEAT BELTS:FRONT:BUCKLE ASSEMBLY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
24-NA-1472024-09-04. Service bulletin. This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.
990940005G2024-02-12. Service bulletin. Seat Belt Extender Availability
131842023-12-11. Service bulletin. FMVSS NONCOMPLIANCE RECALL - Front Brakes Lock During ABS, Stability Control, or Traction Control Activation
990940005G2023-12-11. Service bulletin. Seat Belt Extender Availability
99-09-40-005I2023-07-28. Service bulletin. This service bulletin provides information on availability for a seat belt extender.
PIC6014A2023-04-17. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that may have the door locks will unlock immediately after auto locking usually at startup or while driving. Technician will need to remove power from the Sensing and Diagnostic Module. If doors no longer unlock unwanted the Sensing and Diagnostic Module should be replaced.
N1922194802019-08-26. Service bulletin. Certain vehicles may have a condition where if a driver repeatedly sits on the seat belt cable cover located at the base of the driver?s seat when entering the vehicle, it may cause the seat belt pretensioner to bend sharply over the seat side shield. If this continues to occur over an extended period of time, which is very rare, the seat belt pretensioner cable may fatigue and eventually separate, which could reduce the effectiveness of the driver?s seat belt. Before any damage occurs to the pretensioner cable itself, signs of wear will be visible on the pretensioner cable cover where it has been repeatedly bent over the seat side shield. Dealers are to inspect and replace the driver seat belt lap anchor pretensioner and replace if necessary. The repairs will be made at no charge to the customer.
N1821947902019-05-13. Service bulletin. N182194790 - Special Coverage. In certain ehicles, if a driver repeatedly sits on the seat belt cable cover located at the base of the driver?s seat when entering the vehicle, it may cause the seat belt pretensioner to bend sharply over the seat side shield. If this continues to occur over an extended period of time, which is very rare, the seat belt pretensioner cable may fatigue and eventually separate, which could reduce the effectiveness of the vehicle?s seat belts. Before any damage occurs to the pretensioner cable itself, signs of wear will be visible on the pretensioner cable cover where it has been repeatedly bent over the seat side shield. This special coverage covers the condition described above for a period of 10 years or 120,000 miles (193,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. Dealers are to inspect and replace the driver seat belt lap anchor pretensioner and replace if necessary. The repairs will be made at no charge to the customer.
PI0388C2018-06-04. Service bulletin. This preliminary informational bulletin provides a revision of PI0388B to add the Cadillac XTS model, graphics, improved Instructions and Warranty Information.
PI0388D2018-05-29. Service bulletin. This preliminary information provides a procedure to repair the seat belt webbing and latch by rolling it back over.