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Service bulletin PI0388D

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10138628
Published by NHTSA2018-05-29
Manufacturer's numberPI0388D
Manufacturer's date2014-02-18
NHTSA componentSEAT BELTS:FRONT:BUCKLE ASSEMBLY; SEAT BELTS:FRONT:WEBBING

NHTSA's summary

This preliminary information provides a procedure to repair the seat belt webbing and latch by rolling it back over.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seat belts

Vehicles listed
BUICK ENCLAVE2011, 2012, 2013, 2014
BUICK LACROSSE2011, 2012, 2013, 2014
BUICK REGAL2011, 2012, 2013, 2014
CADILLAC CTS2011, 2012, 2013, 2014
CADILLAC SRX2011, 2012, 2013, 2014
CADILLAC XTS2013
CHEVROLET EQUINOX2011, 2012, 2013, 2014
CHEVROLET EXPRESS2013
CHEVROLET MALIBU2011, 2012, 2013
CHEVROLET SONIC2012, 2013, 2014
CHEVROLET TRAVERSE2011, 2012, 2013, 2014
CHEVROLET VOLT2011, 2012, 2013, 2014
GMC ACADIA2011, 2012, 2013, 2014
GMC TERRAIN2011, 2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
17V4370002017-07-10. SEAT BELTS:PRETENSIONER; AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE; AIR BAGS:FRONTAL
16V6510002016-09-08. SEAT BELTS:PRETENSIONER; AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE; AIR BAGS:FRONTAL
15V2690002015-05-08. SEAT BELTS
20151872015-05-07. Seats And Restraints
20143152014-07-29. Seats And Restraints
20143112014-07-23. Seats And Restraints
20141812014-05-21. Seats And Restraints
14V2660002014-05-20. SEAT BELTS
20140832014-03-18. Seats And Restraints
20140162014-01-21. Seats And Restraints

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
24-NA-1472024-09-04. Service bulletin. This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.
990940005G2024-02-12. Service bulletin. Seat Belt Extender Availability
14105B2023-12-18. Service bulletin. Passenger Side Instrument Panel Performance
14105A2023-12-18. Service bulletin. Passenger Side Instrument Panel Performance
141052023-12-18. Service bulletin. Passenger Side Instrument Panel Performance
131842023-12-11. Service bulletin. FMVSS NONCOMPLIANCE RECALL - Front Brakes Lock During ABS, Stability Control, or Traction Control Activation
990940005G2023-12-11. Service bulletin. Seat Belt Extender Availability
99-09-40-005I2023-07-28. Service bulletin. This service bulletin provides information on availability for a seat belt extender.
PIC6014A2023-04-17. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that may have the door locks will unlock immediately after auto locking usually at startup or while driving. Technician will need to remove power from the Sensing and Diagnostic Module. If doors no longer unlock unwanted the Sensing and Diagnostic Module should be replaced.
N1922194802019-08-26. Service bulletin. Certain vehicles may have a condition where if a driver repeatedly sits on the seat belt cable cover located at the base of the driver?s seat when entering the vehicle, it may cause the seat belt pretensioner to bend sharply over the seat side shield. If this continues to occur over an extended period of time, which is very rare, the seat belt pretensioner cable may fatigue and eventually separate, which could reduce the effectiveness of the driver?s seat belt. Before any damage occurs to the pretensioner cable itself, signs of wear will be visible on the pretensioner cable cover where it has been repeatedly bent over the seat side shield. Dealers are to inspect and replace the driver seat belt lap anchor pretensioner and replace if necessary. The repairs will be made at no charge to the customer.