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Service bulletin PIE-0234

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10047364
Published by NHTSA2012-11-27
Manufacturer's numberPIE-0234
Manufacturer's date2012-09-01
NHTSA componentLATCHES/LOCKS/LINKAGES:DOORS:LATCH; LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:DOOR

NHTSA's summary

CADILLAC: WHEN CHILD LOCK IS NOT ENGAGED OR DOOR IS UNLOCKED, NEITHER FRONT OR REAR DOORS HANDLES CAN OPEN FROM INSIDE OR FROM OUTSIDE. ENGINEERS ARE LOOKING INTO ROOT CAUSE OF CONDITION. MODEL 2011-2013 SRX. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Body and frame, Latches and locks, Door latch

Vehicles listed
CADILLAC SRX2011, 2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
131252023-12-11. Service bulletin. CSP-Front and Rear Door Handles May stick or Bind. Equipped with Keys Entry Feature (ATH)
PI0011C2018-06-04. Service bulletin. This preliminary informational bulletin provides a revision for PI0011C to add the 2013-2014 model years and update Warranty Information.
PI0737A2018-05-29. Service bulletin. This preliminary bulletin provides information on how to set the rear electric child locks.
PI-0011A2011-06-15. Service bulletin. GM: THE FRONT OR REAR DOOR MAY NOT OPEN FROM THE INSIDE OR OUTSIDE HANDLE, THE DOOR WILL NOT UNLOCK WITH ANY METHOD. THE PROBABLY CAUSE AN INCORRECT INSTALLATION OF A HANDLE COMPONENT. *RM UPDATED ON 7/26/2013. ALL 2014 AND PRIOR GM PASSENGER CARS AND TRUCKS. *KB
PIE-01102011-03-01. Service bulletin. CADILLAC/BUICK: ENGINEERING INFORMATION-DOOR LOCK (LATCH) REPLACEMENT. ENGINEERING ATTEMPTING TO DETERMINE THE ROOT CAUSE OF THE DOOR LOCK REPLACEMENT. *PE UPDATED ON 06/08/2011. *KB
PIT-49312010-03-26. Service bulletin. GMC/CHEVROLET/CADILLAC/BUICK: A DOOR MAY NOT OPEN, INTERMITTENTLY, W/THE OUTSIDE HANDLE AND/OR THE INSIDE HANDLE. MAY BE CAUSED IF THE LINKAGE ON THE DOOR LATCH IS NOT ALLOWED TO FULLY RETURN TO ITS RELAXED POSITION. *PE UPDATED ON 06/24/2011. *KB MODELS 2010-2013 LACROSSE, CAMARO, EQUINOX, TERRAIN. UPDATED 11/28/12. *PE