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Service bulletin APU-11A03-1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10045083
Published by NHTSA2012-08-17
Manufacturer's numberAPU-11A03-1
Manufacturer's date2012-11-08
ReplacesAPU-11A03-2
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

FORD/LINCOLN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION REGARDING IMPROVE OVERALL SOFTWARE SYSTEM FUNCTIONALITY UPGRADE ON VOICE RECOGNITION, RESPONSE TO TOUCH, SIMPLIFY SCREENS FOR EASY USE, AND SCREEN REFRESH RATES. *PE UPDATED 4/5/13. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Software

Vehicles listed
FORD EDGE2011, 2012
FORD FOCUS2012
LINCOLN MKX2011, 2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
11V1280002011-02-24. ELECTRICAL SYSTEM:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 463712017-03-20. Service bulletin. SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA MYLINCOLN/MYFORD MOBILE PHONE APPLICATIONS. 2G NETWORKS WERE DECOMMISSIONED ON 16-JAN-2017. IF THE 3G TCU WAS OPERATING ON A 2G NETWORK, IT WILL NOT AUTOMATICALLY ATTEMPT TO RECONNECT TO THE REPLACEMENT 3G NETWORK. TO CORRECT, RESET THE TCU BY REMOVING ITS POWER FUSE FOR 5 MINUTES. IF THE CONCERN IS STILL PRESENT, FOLLOW NORMAL DIAGNOSTICS IN WORKSHOP MANUAL (WSM), SECTION 415-00. REFER TO PTS OASIS HOME PAGE FOR TCU VERSION IDENTIFICATION. FOR CLAIMING, USE CAUSAL PART 14G229 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
SSM-458212016-08-30. Service bulletin. SIRI EYES FREE FUNCTIONAL ISSUES USING BLUETOOTH AND APPLE IOS 9.2 AND 9.2.1
CSP-15B-222016-06-22. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TSB-15-01212016-06-22. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-15B222015-11-09. Service bulletin. ON CERTAIN VEHICLES, TRANSMISSION CONTROL MODULE (TCM) HAD DEVELOPED ELECTRICAL CIRCUIT FAILURES, RESULTING IN AN INTERMITTENT TRANSMISSION ENGAGEMENT LOSS WHILE DRIVING OR A LACK OF POWER OR NO START AND SOFTWARE NEEDS TO BE REPLACED *CN
TSB-14-01752015-08-01. Service bulletin. FORD/LINCOLN: THE AMBIENT LIGHTING ON LINCOLN (MYLINCOLN TOUCH) VEHICLES WILL DEFAULT TO WHITE AND ON FORD (MYFORD TOUCH) VEHICLES WILL DEFAULT TO ICE BLUE AFTER THE IGNITION SWITCH CYCLE. *PE
ASI-447072015-07-08. Service bulletin. FORD: AFTER POWERTRAIN CONTROL MODULE REPROGRAMMING, THE MALFUNCTION INDICATOR LAMP (MIL) IS ON WITH SEVERAL DIAGNOSTIC TROUBLE CODES (DTC) P06B8, P068A, P2610, IF KEY NOT LEFT FOR 30 SECONDS IN OFF POSITION FOLLOWING PROGRAMMING ON SOME MODEL 2009-15 VEHICLES. *PE
TSB-13-9-192014-01-13. Service bulletin. FORD: SOME VEHICLES MAY EXPERIENCE ILLUMINATION OF ABS WARNING LAMP, MESSAGE DISPLAY OF STOP SAFELY NOW, RED TRIANGLE WARNING LAMP OR ILLUMINATION OF WRENCH LAMP WITH MULTIPLE DIAGNOSTIC TROUBLE CODES (DTCS) AND LOW STATE OF CHARGE OF 12 VOLT BATTERY WHEN NOT CONNECTED. MODEL 2012-2014 FOCUS. *PE
APU-12A042013-04-09. Service bulletin. FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A SOFTWARE UPGRADE IS AVAILABLE FOR CERTAIN VEHICLES. MODELS 2012-2013 EDGE, EXPLORER, MKX, FOCUS, ESCAPE, FLEX, FUSION, TAURUS, MKS, MKT, F-150. *PE UPDATED 5/10/13. *PE UPDATED 9/17/13. *PE
CSP-12B372012-08-18. Service bulletin. FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. VEHICLE EXPERIENCE ROLL BACK WHEN TRANSITIONING TO ACCELERATOR PEDAL FROM BRAKE PEDAL WHILE ON INCLINE. TRANSMISSION WOULD BE JERKY OR ROUGH WHEN SHIFTING. PE