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Service bulletin SB-12-122-10-R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10045042
Published by NHTSA2012-08-14
Manufacturer's numberSB-12-122-10-R
Manufacturer's date2012-06-06
NHTSA componentVISIBILITY:SUN/MOON ROOF ASSEMBLY

NHTSA's summary

SUBARU: DUE TO ROOF FLANGE, THERE IS A POSSIBILITY THAT THE SUNROOF, WHEN OPENING, WOULD BIND. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Glass, wipers and mirrors, Sunroof

Vehicles listed
SUBARU OUTBACK2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
12-117-10R2018-06-04. Service bulletin. Models with Sunroofs only. If you encounter a customer complaint of water leaking into the interior of the vehicle from the map light area, the following 2 areas should be inspected closely for a potential source or cause:
12-117-10R2017-09-14. Service bulletin. MODELS WITH SUNROOFS ONLY. If you encounter a customer complaint of water leaking into the interior of the vehicle from the map light area, the following 2 areas should be inspected closely for a potential source or cause: * The leak could be caused by water leaking past the sunroof cable mechanism. To remedy the condition, silicone sealer will need to be carefully applied to both of the front end caps. * One or both of the sunroof drain tubes may be kinked or restricted causing water accumulated in the frame assembly to overflow and leak into the interior.
12-117-10R2016-10-27. Service bulletin. IF YOU ENCOUNTER A CUSTOMER COMPLAINT THAT WATER IS LEAKING FROM THE MAP LIGHT AREA, IT COULD BE CAUSED BY WATER LEAKING THROUGH THE AREA OF THE SUNROOF CABLE MECHANISM. TO REMEDY THE CONDITION, SILICONE SEALER WILL NEED TO BE APPLIED TO BOTH OF THE FRONT END CAPS AS INDICATED BELOW. REFER TO THE REPAIR PROCEDURE LISTED BELOW.
07-72-132016-09-15. Service bulletin. THIS BULLETIN PROVIDES DIAGNOSIS AND REPAIR PROCEDURES TO ADDRESS A CUSTOMER CONCERN OF THE SUNROOF NOT OPENING OR CLOSING PROPERLY. IT WILL ALSO ADDRESS A “POPPING” OR “SLAMMING” SOUND FROM THE GLASS PANEL WHEN IT LOWERS PRIOR TO RETRACTING. THIS BULLETIN SUPERSEDES TSBS 12-122-10R, 12-124-10R AND 12-135-12.
12-117-10R2016-05-23. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.