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Service bulletin SB-12072-A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10045040
Published by NHTSA2012-08-14
Manufacturer's numberSB-12072-A
Manufacturer's date2012-06-01
NHTSA componentVISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

NHTSA's summary

CHEVROLET/GMC/BUICK: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. WIPER ARM NUT MAY LOOSEN AND CAUSE WIPER ARM TO BECOME INOPERATIVE IF BUILD UP OF SNOW OR ICE IS ON WINDSHIELD. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Glass, wipers and mirrors, Wipers and washers

Vehicles listed
BUICK ENCLAVE2011, 2012
CHEVROLET TRAVERSE2011, 2012
GMC ACADIA2011, 2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
12V1510002012-04-09. VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
21-NA-0432025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
PI0754G2024-08-17. Service bulletin. This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
06-08-43-003E2017-08-15. Service bulletin. This informational bulletin explains how to care for wiper blades.
PIT-51422012-04-17. Service bulletin. BUICK/CHEVROLET/GMC: WHEN WIPERS ARE IN USE, WIPERS FAIL TO RETURN TO PARK POSITION OR THE WIPER ARM, ON PIVOT SHAFT, IS SLIPPING AND MAY BE OUT OF POSITION. *PE