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Service bulletin SA-72D9

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10043529
Published by NHTSA2012-04-09
Manufacturer's numberSA-72D9
Manufacturer's date2012-01-24
NHTSA componentSEATS:FRONT ASSEMBLY:POWER ADJUST

NHTSA's summary

VOLKSWAGEN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE TABS, FOR SEAT ADJUSTMENT RANGE FORE OR AFT, ON FRONT PASSENGER SEAT TRACK ARE MISSING. VISUAL INSPECTION FOR MISSING TABS AND INSTALLATION, BY DEALERS, IF TABS ARE MISSING FROM PASSENGER SEAT TRACKS. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Seats

Vehicles listed
VOLKSWAGEN PASSAT2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20153442015-07-31. Seats And Restraints

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
Edition1102023-10-02. Service bulletin. VW Elsa Newsletter
Edition322023-09-18. Service bulletin. VW Elsa Newsletter
Edition1102023-09-18. Service bulletin. VW Elsa Newsletter
TT7014012023-07-31. Service bulletin. The removal and installation of the headliner on the Passat can be time consuming and difficult in some areas. Properly installing the headliner, seals and pillar trims will alleviate many issues that would normally be attributed to a headliner cut to short.
TT7213012023-06-13. Service bulletin. Be aware that the driver seat backrest on vehicles equipped with memory seats will not recline to the point of contacting rear seat. Maximum recline position is shown below. No repairs should be attempted to resolve this normal product characteristic.
TT7415022019-04-15. Service bulletin. Update incorrect model year applicability in model table. Passenger Side Heated Seat May Take Longer to Heat Up and Potentially be Lower in Temperature
TT 57-12-132019-04-08. Service bulletin. Tech Tips (Releasing the Rear Seat Backrest from Inside the Vehicle): If you are unable to open the trunk for any reason, the rear seat backrest can be released from inside the vehicle to access the emergency trunk release. This document informs of the procedure to access the emergency trunk release.
TT 7415022019-04-08. Service bulletin. Update incorrect model year applicability in model table.
TT 57-12-132019-04-01. Service bulletin. Tech Tips (Releasing the Rear Seat Backrest from Inside the Vehicle): If you are unable to open the trunk for any reason, the rear seat backrest can be released from inside the vehicle to access the emergency trunk release. This document informs of the procedure to access the emergency trunk release.
TT 74-15-012017-11-08. Service bulletin. Tech Tips: Side Heated Seat May Take Longer to Heat Up and Potentially be Lower in Temperature