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Service bulletin PI-0489

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10039504
Published by NHTSA2011-08-01
Manufacturer's numberPI-0489
Manufacturer's date2012-07-01
ReplacesPI-0489-A
NHTSA componentSUSPENSION:FRONT:SHOCK ABSORBER

NHTSA's summary

GM: 2006-2011 EXPRESS/SAVANA. A CRACK IN A WELD IS CAUSING THE FRONT SHOCK ABSORBER TOWER TO SEPARATE FROM THE FRAME. *RM UPDATED 9/10/12. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Suspension, Shocks and struts

Vehicles listed
CHEVROLET EXPRESS2006, 2007, 2008, 2009, 2010, 2011
GMC SAVANA2006, 2007, 2008, 2009, 2010, 2011

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
150089004B2021-04-16. Service bulletin. Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
150089004C2021-03-08. Service bulletin. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
PI1080B2017-08-15. Service bulletin. This preliminary informational bulletin provides repair information on installing a reinforcement to correct a customer concern that a crack has developed on the spring mount area of the front shock absorber mounting bracket.
05-03-08-002H2017-08-15. Service bulletin. This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.