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Service bulletin ITB-10-031A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10038577
Published by NHTSA2011-06-22
Manufacturer's numberITB-10-031A
Manufacturer's date2011-03-23
NHTSA componentELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NHTSA's summary

NISSAN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A SOFTWARE PROBLEM IS CAUSING THE NAVIGATION, IPOD, AND MOBILE PHONE FUNCTIONS TO BE INOPERATIVE. *RM

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
INFINITI EX352010
INFINITI FX2010
INFINITI G372010
INFINITI M2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
ITB17-0152017-08-01. Service bulletin. NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the vehicle is in the state of Oregon. ACTION Update the Navigation system software using the DVD shown on page 2.
ITB-11-049-B2012-07-12. Service bulletin. INFINITI: REPROGRAMMING ELECTRONIC CONTROL UNIT (ECU) ON ALL QUALIFYING VEHICLES. NO MODELS LISTED. MODEL YEARS 1998-2013. *PE
ITB-11-0462011-10-05. Service bulletin. INFINITI: NAVIGATION UPDATE SOFTWARE FOR CALL WAITING FUNCTION. *PE SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. MODEL 2010-2011 G37, QX56, FX35, FX30, EX35, M37, M56, M35H HYBRID. *PE
ITB-10-015A2011-08-29. Service bulletin. NISSAN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. 2010 INFINITI G37. REPROGRAMMING OF THE NAVIGATION UNIT TO CORRECT THE OPERATION OF THE RADIO SEEK FUNCTION. *RM
ITB-10-007A2010-03-26. Service bulletin. INFINITI SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. VOLUNTARY SERVICE CAMPAIGN ON CERTAIN MODEL VEHICLES FOR THE INTELLIGENT CRUISE CONTROL (ICC) SYSTEM. ON THE AFFECTED VEHICLES, DUE TO A SOFTWARE IRREGULARITY, THE ICC MAY TURN OFF INAPPROPRIATELY. CSC LETTER WAS REC'D. *PE