{"vehicle":{"id":"2025_ram_5500","year":2025,"make":"Ram","model":"5500"},"code":"B1562","generic":false,"description":null,"bulletins":{"as_of":"2026-10-19","count":4,"bulletins":[{"nhtsa_id":11028870,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-02-19","date":"2026-02-12","document_id":"08-060-26","mfr_campaign":null,"component":"ELECTRICAL SYSTEM","summary":"Flash: Telematics Box Module Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B1560 - 11 Cellular Antenna 1 - short to ground. ● B1561 - 11 Cellular Antenna 2 - short to ground. ● B1562 - 14 GPS Antenna short to ground or open. ● B22A9 - 96 ECU internal performance-component internal failure. Customers may also experience the following: ● \"Uconnect Box Required Service\" Message in Radio Display. This bulletin involves reprogramming the TBM with the latest available software.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11028870-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11028870-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11028870"},{"nhtsa_id":11025512,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-11-13","date":"2025-11-06","document_id":"S2508000100","mfr_campaign":null,"component":"ELECTRICAL SYSTEM","summary":"Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11025512-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11025512-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11025512"},{"nhtsa_id":11023182,"type":"over_the_air","type_name":"Over-the-air update","date_added":"2025-09-17","date":"2025-09-09","document_id":"OTHERDOC_148","mfr_campaign":null,"component":"ELECTRICAL SYSTEM","summary":"Global Telematics Box Module Over The Air Update from R5N & R5R1 to R5T TBM2.H Software Version (FOTA) Customers may experience one or more of the following: - Error display of \"Uconnect Box Requires Service/Wifi Unavailable\" popups; [ TBM DTC B22A9-96 Internal Performance Failure ]. - Error display of \"Uconnect Box Requires Service\" popups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]. - TBM sleep mode not working causing battery drain in some cases. This bulletin applies to vehicles equipped with a Global Telematics Box Module (TBM) (Sales Code RDG)","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11023182-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11023182-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11023182"},{"nhtsa_id":11019774,"type":"over_the_air","type_name":"Over-the-air update","date_added":"2025-06-26","date":"2025-06-20","document_id":"OTHERDOC_134","mfr_campaign":null,"component":"ELECTRICAL SYSTEM","summary":"Global Telematics Box Module Over The Air Update from Customers may experience one or more of the following: R5N to R5R1 TBM2.H Software Version (FOTA) - Ram App only showing 4 of 6 tire pressures on dually tires; 2nd set of rears show N/A. - Error display of \"Uconnect Box Requires Service/Wifi Unavailable\" pop ups; [ TBM DTC B22A9-96 Internal Performance Failure ]. - Error display of \"Uconnect Box Requires Service\" pop-ups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ].","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11019774-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11019774-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11019774"}],"url":"https://open.wenmarpro.com/makes/ram/5500/2025/bulletins?code=B1562"},"related":{"components":[],"bulletins":[],"recalls":{"may_apply":true,"recalls":[],"lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null}}},"url":"https://open.wenmarpro.com/makes/ram/5500/2025/codes/B1562","note":"The bulletins listed name this code in NHTSA's summary, or are about the same components. A bulletin or a recall listed here may apply to the model year. None of it is a diagnosis.","attribution":["Contains information licensed under the Open Government Licence – Canada."]}