{"vehicle":{"id":"2021_mazda_cx-5","year":2021,"make":"Mazda","model":"CX-5"},"code":"U3000","generic":true,"description":null,"bulletins":{"as_of":"2026-10-19","count":13,"bulletins":[{"nhtsa_id":11008568,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-10-05","date":"2024-09-25","document_id":"09-001-24g","mfr_campaign":null,"component":"ELECTRICAL SYSTEM","summary":"Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:00-TCU (Emergency call unit/telematics communication unit internal malfunction) or U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11008568-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11008568-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11008568"},{"nhtsa_id":11005538,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-08-02","date":"2024-07-02","document_id":"09-001-24e","mfr_campaign":null,"component":"ELECTRICAL SYSTEM","summary":"Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11005538-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11005538-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11005538"},{"nhtsa_id":11003354,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-07-05","date":"2024-06-22","document_id":"09-001-24d","mfr_campaign":null,"component":"UNKNOWN OR OTHER; ELECTRICAL SYSTEM","summary":"Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11003354-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11003354-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11003354"},{"nhtsa_id":10254189,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-05-04","date":"2024-04-26","document_id":"09-001-24c","mfr_campaign":null,"component":"UNKNOWN OR OTHER","summary":"Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10254189-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10254189-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10254189"},{"nhtsa_id":10252503,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-04-03","date":"2024-03-14","document_id":"09-001-24b","mfr_campaign":null,"component":"ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL","summary":"Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10252503-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10252503-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10252503"},{"nhtsa_id":10251361,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-03-06","date":"2024-02-13","document_id":"09-001-24a","mfr_campaign":null,"component":"ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL","summary":"Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10251361-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10251361-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10251361"},{"nhtsa_id":10249499,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-02-01","date":"2024-01-10","document_id":"09-001-24","mfr_campaign":null,"component":"EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; UNKNOWN OR OTHER","summary":"Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10249499-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10249499-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10249499"},{"nhtsa_id":10248394,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-01-06","date":"2023-12-18","document_id":"09-001-23a","mfr_campaign":null,"component":"EQUIPMENT; ELECTRICAL SYSTEM","summary":"Some vehicles may exhibit an “In Vehicle Network Malfunction” message appearing in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored after the connected service contract has been discontinued. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10248394-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10248394-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10248394"},{"nhtsa_id":10246210,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-12-05","date":"2023-11-14","document_id":"SA-027-23c","mfr_campaign":null,"component":"ELECTRICAL SYSTEM; UNKNOWN OR OTHER; EQUIPMENT ADAPTIVE/MOBILITY","summary":"In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10246210-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10246210-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10246210"},{"nhtsa_id":10238692,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-07-05","date":"2023-06-13","document_id":"SA-027-23a","mfr_campaign":null,"component":"EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM","summary":"IN-VEHICLE NETWORK MALFUNCTION AND MASTER WARNING LIGHT ON. DTC U3000:04 STORED (DOES NOT APPLY TO 09-001/23)","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10238692-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10238692-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10238692"}],"url":"https://open.wenmarpro.com/makes/mazda/cx-5/2021/bulletins?code=U3000"},"related":{"components":[],"bulletins":[],"recalls":{"may_apply":true,"recalls":[],"lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null}}},"url":"https://open.wenmarpro.com/makes/mazda/cx-5/2021/codes/U3000","note":"The bulletins listed name this code in NHTSA's summary, or are about the same components. A bulletin or a recall listed here may apply to the model year. None of it is a diagnosis.","attribution":["Contains information licensed under the Open Government Licence – Canada."]}