{"vehicle":{"id":"2017_ford_explorer","year":2017,"make":"Ford","model":"Explorer"},"code":"B1471","generic":false,"description":null,"bulletins":{"as_of":"2026-10-19","count":2,"bulletins":[{"nhtsa_id":10169898,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-01-07","date":"2019-12-20","document_id":"TSB 19-2390","mfr_campaign":null,"component":"ELECTRICAL SYSTEM; SEATS","summary":"Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020 Expedition/Navigator, 2016-2018 MKX, 2019-2020 Nautilus, 2020 Aviator/Corsair and 2013-2020 MKZ vehicles equipped with multi-contour seats may exhibit intermittent multi-contour seat operation and/or massage and lumbar adjust inoperative from the seat switch or SYNC screen with or without diagnostic trouble code (DTC) B1471, U024B, and/or U024C. This may be due to terminal fretting at the connector for the driver multi-contour seat module (SCMG) and passenger multi-contour seat module (SCMH). To correct the condition, follow the Service Procedure steps to replace the connectors and reroute the harness.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10169898-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10169898-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10169898"},{"nhtsa_id":10165709,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-10-04","date":"2019-09-27","document_id":"TSB 19-2293","mfr_campaign":null,"component":"SEATS:FRONT ASSEMBLY:POWER ADJUST; SEATS","summary":"Some 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat operation and/or massage and lumbar adjust inoperative from the seat switch or SYNC screen with or without diagnostic trouble code (DTC) B1471, U024B, and/or U024C. This may be due to terminal fretting at the connector for the driver multi-contour seat module (SCMG) and passenger multi-contour seat module (SCMH). To correct the condition, follow the Service Procedure steps to replace the connectors and reroute the harness.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10165709-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10165709-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10165709"}],"url":"https://open.wenmarpro.com/makes/ford/explorer/2017/bulletins?code=B1471"},"related":{"components":[],"bulletins":[],"recalls":{"may_apply":true,"recalls":[],"lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null}}},"url":"https://open.wenmarpro.com/makes/ford/explorer/2017/codes/B1471","note":"The bulletins listed name this code in NHTSA's summary, or are about the same components. A bulletin or a recall listed here may apply to the model year. None of it is a diagnosis.","attribution":["Contains information licensed under the Open Government Licence – Canada."]}