{"vehicle":{"id":"2016_ford_flex","year":2016,"make":"Ford","model":"Flex"},"as_of":"2026-10-19","counts":{"count":87,"by_type":[{"id":"service_bulletin","name":"Service bulletin","count":85},{"id":"emissions","name":"Emissions","count":1},{"id":"other","name":"Other","count":1}],"components":[{"id":"equipment","name":"Equipment and accessories","count":39},{"id":"electrical","name":"Electrical system","count":38},{"id":"engine","name":"Engine","count":13},{"id":"powertrain","name":"Transmission and driveline","count":11},{"id":"hvac","name":"Heating and air conditioning","count":6},{"id":"software","name":"Software","count":4},{"id":"automatic-transmission","name":"Automatic transmission","count":3},{"id":"structure-body","name":"Body and frame","count":3},{"id":"driver-assistance","name":"Driver assistance","count":3},{"id":"labels-manuals","name":"Labels and manuals","count":3},{"id":"battery","name":"12-volt battery","count":2},{"id":"backup-camera","name":"Backup camera","count":2},{"id":"brakes","name":"Brakes","count":2},{"id":"exhaust-emissions","name":"Exhaust and emissions","count":2},{"id":"steering","name":"Steering","count":2},{"id":"turbocharger","name":"Turbocharger or supercharger","count":2},{"id":"catalytic-converter","name":"Catalytic converter","count":1},{"id":"cooling-fan","name":"Cooling fan","count":1},{"id":"cooling-system","name":"Cooling system","count":1},{"id":"pcv","name":"Crankcase ventilation (PCV)","count":1},{"id":"drive-belt","name":"Drive belts","count":1},{"id":"egr-valve","name":"EGR valve","count":1},{"id":"exhaust-pipe","name":"Exhaust manifold, pipes and muffler","count":1},{"id":"visibility","name":"Glass, wipers and mirrors","count":1},{"id":"radiator","name":"Radiator","count":1},{"id":"seat-belts","name":"Seat belts","count":1},{"id":"speed-control","name":"Throttle and cruise control","count":1},{"id":"tpms","name":"Tire pressure monitoring","count":1},{"id":"tires","name":"Tires","count":1},{"id":"transmission-control-module","name":"Transmission control module","count":1}],"codes":[{"id":"P0011","name":"P0011","count":5},{"id":"P0015","name":"P0015","count":5},{"id":"P0016","name":"P0016","count":5},{"id":"P0017","name":"P0017","count":5},{"id":"P0018","name":"P0018","count":5},{"id":"P0019","name":"P0019","count":5},{"id":"P0021","name":"P0021","count":5},{"id":"P0025","name":"P0025","count":5},{"id":"P0012","name":"P0012","count":4},{"id":"P0014","name":"P0014","count":4},{"id":"P0022","name":"P0022","count":4},{"id":"P0024","name":"P0024","count":4},{"id":"U3000","name":"U3000","count":3},{"id":"B108E","name":"B108E","count":2},{"id":"P06A0","name":"P06A0","count":2},{"id":"P0715","name":"P0715","count":2},{"id":"P0717","name":"P0717","count":2},{"id":"P0756","name":"P0756","count":2},{"id":"P2701","name":"P2701","count":2},{"id":"U1A00","name":"U1A00","count":2}],"topics":[{"id":"maintenance","name":"maintenance","count":1}]},"bulletins":[{"nhtsa_id":11037788,"type":"other","type_name":"Other","date_added":"2026-10-02","date":"2026-09-30","document_id":"25E10-S1","mfr_campaign":"25E10-S1","component":"ELECTRICAL SYSTEM; UNKNOWN OR OTHER; POWER TRAIN","summary":"25E10-S1 Owner letter","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11037788-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11037788-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11037788"},{"nhtsa_id":11035464,"type":"emissions","type_name":"Emissions","date_added":"2026-08-03","date":"2026-07-02","document_id":"25E10-S1","mfr_campaign":null,"component":"UNKNOWN OR OTHER; ELECTRICAL SYSTEM","summary":"NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E10 - Supplement #1 Certain 2018-2020 Model Year F-150 Vehicles With 3.3L Engines and 2016-2019 Model Year Explorer, Taurus, and Flex Vehicles With 3.5L Engines Powertrain Control Module (PCM) Reprogramming","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11035464-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11035464-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11035464"},{"nhtsa_id":11029052,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-02-27","date":"2026-02-24","document_id":"SSM 54601","mfr_campaign":null,"component":"ELECTRICAL SYSTEM; STRUCTURE:BODY; UNKNOWN OR OTHER","summary":"Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the \"Wireless RF Keypad Diagnosis Guide\" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11029052-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11029052-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11029052"},{"nhtsa_id":11025837,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-12-01","date":"2025-11-26","document_id":"TSB 25-2570","mfr_campaign":null,"component":"ELECTRICAL SYSTEM","summary":"This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11025837-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11025837-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11025837"},{"nhtsa_id":11025611,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-11-19","date":"2025-11-12","document_id":"SSM 54366","mfr_campaign":null,"component":"POWER TRAIN; ELECTRICAL SYSTEM","summary":"Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11025611-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11025611-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11025611"},{"nhtsa_id":11008948,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-10-16","date":"2024-10-10","document_id":"SSM 53040","mfr_campaign":null,"component":"UNKNOWN OR OTHER","summary":"While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11008948-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11008948-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11008948"},{"nhtsa_id":11001174,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-06-06","date":"2024-05-27","document_id":"TSB 24-2165","mfr_campaign":null,"component":"UNKNOWN OR OTHER","summary":"This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response This may be due to the SYNC software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11001174-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11001174-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11001174"},{"nhtsa_id":10254138,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-05-03","date":"2024-04-24","document_id":"SSM 52476","mfr_campaign":null,"component":"EQUIPMENT","summary":"All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10254138-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10254138-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10254138"},{"nhtsa_id":10251934,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-03-20","date":"2024-03-01","document_id":"SSM 52314","mfr_campaign":null,"component":"POWER TRAIN","summary":"During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10251934-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10251934-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10251934"},{"nhtsa_id":10235153,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-05-04","date":"2023-04-04","document_id":"SSM 51536","mfr_campaign":null,"component":"STRUCTURE","summary":"For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10235153-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10235153-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10235153"},{"nhtsa_id":10214492,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-06-29","date":"2022-06-16","document_id":"SSM 50861","mfr_campaign":null,"component":"POWER TRAIN","summary":"Some 2015-2016 vehicles equipped with 6F50/6F55 transmission and built on 2-Nov-2015 and through 1-Feb-2016 may exhibit no reverse, 3rd and 5th gear with diagnostic trouble codes (DTCs) P0715,P0717,P0756 and/or P2701. This may be caused by the direct clutch cylinder/tone wheel (7F283) inadvertently forcing the snap ring out of position resulting in damage to the direct clutch hub (7G384). Service part (7J250) complete rotating 3-5-R clutch module is now available. Refer to Workshop Manual (WSM), Section 307-01. For claiming, use causal part 7F283 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10214492-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10214492-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10214492"},{"nhtsa_id":10205694,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-12-27","date":"2021-12-23","document_id":"SSM 50375","mfr_campaign":null,"component":"EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE","summary":"Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10205694-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10205694-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10205694"},{"nhtsa_id":10201050,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-09-04","date":"2021-08-27","document_id":"SSM 50067","mfr_campaign":null,"component":"ELECTRICAL SYSTEM","summary":"Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK12 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10201050-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10201050-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10201050"},{"nhtsa_id":10201013,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-09-04","date":"2021-08-16","document_id":"SSM 50039","mfr_campaign":null,"component":"ELECTRICAL SYSTEM","summary":"Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure exactly allowing time for the SYNC system to complete its tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10201013-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10201013-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10201013"},{"nhtsa_id":10198605,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-07-01","date":"2021-06-02","document_id":"TSB 21-2175","mfr_campaign":null,"component":"ELECTRICAL SYSTEM","summary":"Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10198605-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10198605-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10198605"},{"nhtsa_id":10194428,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-06-01","date":"2021-05-24","document_id":"SSM 49821","mfr_campaign":null,"component":"POWER TRAIN:AUTOMATIC TRANSMISSION; ENGINE AND ENGINE COOLING","summary":"Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10194428-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10194428-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10194428"},{"nhtsa_id":10184779,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-01-05","date":"2020-12-23","document_id":"TSB 20-2427","mfr_campaign":null,"component":"EQUIPMENT; STRUCTURE:BODY:DOOR","summary":"Some 2016-2019 Flex vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B-pillar front door upper moulding. This may be caused by a lack of adhesion of the front door upper moulding to the door. To correct the condition, follow the Service Procedure steps to reapply adhesive tape to the front door trim panel.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10184779-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10184779-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10184779"},{"nhtsa_id":10183749,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-12-07","date":"2016-04-05","document_id":"16B10","mfr_campaign":null,"component":"ELECTRICAL SYSTEM","summary":"In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market instead of the North American market","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10183749-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10183749-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10183749"},{"nhtsa_id":10180428,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-10-06","date":"2020-09-25","document_id":"SSM 49210","mfr_campaign":null,"component":"ENGINE AND ENGINE COOLING","summary":"Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil Leaks - Fluorescent Oil Additive Method procedure. When an oil leak is present at a turbocharger oil supply or drain tube, remove the affected oil tube and inspect for damage, and replace the O-ring seals, pedestal gasket or oil tube as required. Refer to WSM, Section 303-04. For claiming, use the affected oil tube or pedestal gasket as the causal part and applicable labor operations in Sections 6 and 9 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10180428-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10180428-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10180428"},{"nhtsa_id":10179117,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-09-02","date":"2020-08-06","document_id":"TSB 20-2255","mfr_campaign":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","summary":"Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10179117-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10179117-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10179117"},{"nhtsa_id":10177042,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-07-07","date":"2020-06-17","document_id":"SSM 48908","mfr_campaign":null,"component":"EQUIPMENT; ELECTRICAL SYSTEM","summary":"Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is due to a concern with the Waze Navigation App software and Apple iOS version. To correct the condition, update the Waze App software and iOS to the latest version available and reboot the customer's Apple device. Perform an ignition cycle and reconnect the Apple device via USB. Open Apple Car Play and confirm volume control is restored. Installing/Updating third party software/applications is not warrantable.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10177042-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10177042-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10177042"},{"nhtsa_id":10172972,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-04-02","date":"2020-03-09","document_id":"SSM 48619","mfr_campaign":null,"component":"UNKNOWN OR OTHER; ELECTRICAL SYSTEM","summary":"SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program new keys to the vehicle. The Workshop Manual (WSM), Section 419-01A Perimeter Anti-Theft Alarm - System Operation and Component Description has been updated to inform of the Controller Area Network (CAN) Protection Strategy. Follow the procedure outlined to prevent replacement of the Body Control Module (BCM) on CAN Protection Strategy equipped vehicles when original keys are lost and perimeter alarm is active. Refer to the WSM for further detail on the CAN Protection Strategy. Lost keys and replacement of BCM for lost keys is non-warrantable.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10172972-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10172972-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10172972"},{"nhtsa_id":10169986,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-01-08","date":"2019-12-20","document_id":"SSM 48423","mfr_campaign":null,"component":"POWER TRAIN","summary":"Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10169986-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10169986-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10169986"},{"nhtsa_id":10168810,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-12-05","date":"2019-11-21","document_id":"SSM 48340","mfr_campaign":null,"component":"ELECTRICAL SYSTEM","summary":"Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system has been previously modified using an aftermarket device to display the Ford GT welcome screen/HMI Theme. To correct this issue, please contact the Technical Hotline Assistance Center to have the vehicle restored back to its original state.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168810-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168810-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10168810"},{"nhtsa_id":10164596,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-09-09","date":"2019-08-14","document_id":"SSM 48135","mfr_campaign":null,"component":"EQUIPMENT:APPLIANCE:AIR CONDITIONER","summary":"Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership (339-EVDC100). Ensure the A/C system has a full charge prior to any compressor diagnostics. To support the proper diagnosis of this compressor, the EVDC compressor tool must be used, and the results recorded in the Technician comments field with the warranty claim. This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10164596-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10164596-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10164596"}],"next_cursor":"2019-09-09_10164596","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}