{"source":"tc","country":"ca","campaign":"2025374","date":"2025-07-11","owner_notified":null,"manufacturer":null,"component":"Visual System","summary":"Issue:\nOn certain vehicles, there could be a problem with the connection of the infotainment system. As a result, the rearview camera image may not display when the transmission is shifted into reverse.\n\nSafety Risk:\nA rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.\n\nCorrective Actions:\nMercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to secure the connection of the infotainment system.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"5491813","part_number":null,"units":1555,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Compliance Mfr","french":{"component":"Système visuel","notification":"Conformité - fabricant","summary":"Problème :\nSur certains véhicules, il pourrait y avoir un problème avec la connexion du système d'infodivertissement. Par conséquent, l'image de la caméra de recul pourrait ne pas s'afficher lorsque la boîte de vitesses est réglée en marche arrière.\n\nRisques pour la sécurité :\nUne image de caméra de recul qui ne s'affiche pas pourrait réduire la capacité du conducteur à voir derrière le véhicule en marche arrière. Cela pourrait augmenter les risques d'accident.\n\nMesures correctives :\nMercedes-Benz doit aviser les propriétaires par la poste et leur demander d'amener leur véhicule chez un concessionnaire pour faire fixer la connexion du système d'infodivertissement."},"vehicles":[{"year":2021,"make":"MERCEDES-BENZ","model":"METRIS","vehicle_id":"2021_mercedes-benz_metris","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"MERCEDES-BENZ","model":"METRIS","vehicle_id":"2022_mercedes-benz_metris","match":"exact","built_from":null,"built_to":null},{"year":2023,"make":"MERCEDES-BENZ","model":"METRIS","vehicle_id":"2023_mercedes-benz_metris","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":["Contains information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2025374"}