{"source":"tc","country":"ca","campaign":"2025326","date":"2025-06-13","owner_notified":null,"manufacturer":null,"component":"Electrical","summary":"Issue:\nUnder certain conditions, the electronic door latches could stay locked after the driver and/or front passenger exit the vehicle. As a result, you may not be able to open the doors from the outside, or an occupant that's unable to use the inside door handle(s) may not be able to exit the vehicle on their own.\n\nSafety Risk:\nDoors that can't be opened from the outside could delay emergency responders from entering the vehicle. This could also slow certain occupants from exiting the vehicle in an emergency. Both issues could increase the risk of injury.\n\nCorrective Actions:\nFord will notify owners by mail and advise you to take your vehicle to a dealership to update the powertrain control module (PCM) and secondary on-board diagnostic control module (SOBDMC) software.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"25S65","part_number":null,"units":32569,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Safety TC","french":{"component":"Circuit électrique","notification":"Sécurité - TC","summary":"Problème :\nDans certaines conditions, les serrures électroniques des portières pourraient rester verrouillées après que le conducteur et/ou le passager avant soient sortis du véhicule. Par conséquent, les portières pourraient être impossibles à ouvrir de l'extérieur ou le ou les occupants pourraient ne pas pouvoir sortir du véhicule par eux-mêmes en actionnant les poignées intérieures.\n\nRisques pour la sécurité :\nDes portières qui ne peuvent pas être ouvertes de l'extérieur pourraient ralentir les premiers répondants lorsqu'ils tentent d'accéder à l'intérieur du véhicule, et retarder la sortie du véhicule de certains occupants en cas d'urgence. Ces deux problèmes pourraient accroître les risques de blessure.\n\nMesures correctives :\nFord doit aviser les propriétaires par la poste et leur demander d'amener leur véhicule chez un concessionnaire pour mettre à jour le logiciel du module de commande du groupe motopropulseur (PCM) et du module de diagnostic embarqué secondaire (SOBDMC)."},"vehicles":[{"year":2021,"make":"FORD","model":"MUSTANG MACH-E","vehicle_id":"2021_ford_mustang-mach-e","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"FORD","model":"MUSTANG MACH-E","vehicle_id":"2022_ford_mustang-mach-e","match":"exact","built_from":null,"built_to":null},{"year":2023,"make":"FORD","model":"MUSTANG MACH-E","vehicle_id":"2023_ford_mustang-mach-e","match":"exact","built_from":null,"built_to":null},{"year":2024,"make":"FORD","model":"MUSTANG MACH-E","vehicle_id":"2024_ford_mustang-mach-e","match":"exact","built_from":null,"built_to":null},{"year":2025,"make":"FORD","model":"MUSTANG MACH-E","vehicle_id":"2025_ford_mustang-mach-e","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":["Contains information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2025326"}