{"source":"tc","country":"ca","campaign":"2025272","date":"2025-05-21","owner_notified":null,"manufacturer":null,"component":"Visual System","summary":"Issue:\nOn certain vehicles, a software problem could cause the rearview camera image not to display properly. Canadian regulations require the rearview image to display properly when the transmission is shifted into reverse gear.\n\nSafety Risk:\nA rearview camera image that doesn't display properly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.\n\nCorrective Actions:\nVolkswagen will notify owners by mail and advise you to take your vehicle to a dealership to update the  infotainment display software.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"91QE","part_number":null,"units":20010,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Compliance Mfr","french":{"component":"Système visuel","notification":"Conformité - fabricant","summary":"Problème :\nSur certains véhicules, un problème logiciel pourrait faire en sorte que l'image de la caméra de recul ne s'affiche pas correctement. La réglementation canadienne exige que l'image de la caméra de recul s'affiche chaque fois que la boîte de vitesses est réglée au rapport de marche arrière.\n\nRisques pour la sécurité :\nUne image de caméra de recul qui ne s'affiche pas correctement pourrait réduire la capacité du conducteur à voir derrière le véhicule en marche arrière. Cela pourrait augmenter le risque d'accident.\n\nMesures correctives :\nVolkswagen doit aviser les propriétaires par la poste et leur demander d'amener leur véhicule chez un concessionnaire pour faire mettre à jour le logiciel du système d'infodivertissement."},"vehicles":[{"year":2024,"make":"VOLKSWAGEN","model":"ATLAS","vehicle_id":"2024_volkswagen_atlas","match":"exact","built_from":null,"built_to":null},{"year":2025,"make":"VOLKSWAGEN","model":"ATLAS","vehicle_id":"2025_volkswagen_atlas","match":"exact","built_from":null,"built_to":null},{"year":2024,"make":"VOLKSWAGEN","model":"ATLAS CROSS SPORT","vehicle_id":"2024_volkswagen_atlas-cross-sport","match":"exact","built_from":null,"built_to":null},{"year":2025,"make":"VOLKSWAGEN","model":"ATLAS CROSS SPORT","vehicle_id":"2025_volkswagen_atlas-cross-sport","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":["Contains information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2025272"}