{"source":"tc","country":"ca","campaign":"2025260","date":"2025-05-09","owner_notified":null,"manufacturer":null,"component":"Visual System","summary":"Issue:\nOn certain vehicles, a software problem could cause the rearview camera image not to display or to freeze when the transmission is shifted into reverse.\n\nSafety Risk:\nA rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.\n\nCorrective Actions:\nFord will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the SYNC software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"25S49","part_number":null,"units":159135,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Safety Mfr","french":{"component":"Système visuel","notification":"Sécurité - fabricant","summary":"Problème :\nSur certains véhicules, un problème de logiciel pourrait faire en sorte que l'image de la caméra de recul ne s'affiche pas ou fige lorsque la boîte de vitesse est réglée au rapport de marche arrière.\n\nRisque pour la sécurité :\nUne image de caméra de recul qui ne s'affiche pas correctement pourrait réduire la capacité du conducteur à voir derrière le véhicule lorsqu'il recule. Cela pourrait augmenter le risque d'un accident.\n\nMesures correctives :\nFord doit aviser les propriétaires par la poste et envoyer par transmission sans fil à chaque véhicule admissible la mise à jour logicielle du système SYNC. Les propriétaires peuvent également prendre un rendez-vous pour faire faire la mise à jour chez un concessionnaire Ford."},"vehicles":[{"year":2021,"make":"FORD","model":"BRONCO","vehicle_id":"2021_ford_bronco","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"FORD","model":"BRONCO","vehicle_id":"2022_ford_bronco","match":"exact","built_from":null,"built_to":null},{"year":2023,"make":"FORD","model":"BRONCO","vehicle_id":"2023_ford_bronco","match":"exact","built_from":null,"built_to":null},{"year":2024,"make":"FORD","model":"BRONCO","vehicle_id":"2024_ford_bronco","match":"exact","built_from":null,"built_to":null},{"year":2021,"make":"FORD","model":"EDGE","vehicle_id":"2021_ford_edge","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"FORD","model":"EDGE","vehicle_id":"2022_ford_edge","match":"exact","built_from":null,"built_to":null},{"year":2023,"make":"FORD","model":"EDGE","vehicle_id":"2023_ford_edge","match":"exact","built_from":null,"built_to":null},{"year":2024,"make":"FORD","model":"EDGE","vehicle_id":"2024_ford_edge","match":"exact","built_from":null,"built_to":null},{"year":2023,"make":"FORD","model":"ESCAPE","vehicle_id":"2023_ford_escape","match":"exact","built_from":null,"built_to":null},{"year":2024,"make":"FORD","model":"ESCAPE","vehicle_id":"2024_ford_escape","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"FORD","model":"EXPEDITION","vehicle_id":"2022_ford_expedition","match":"exact","built_from":null,"built_to":null},{"year":2023,"make":"FORD","model":"EXPEDITION","vehicle_id":"2023_ford_expedition","match":"exact","built_from":null,"built_to":null},{"year":2024,"make":"FORD","model":"EXPEDITION","vehicle_id":"2024_ford_expedition","match":"exact","built_from":null,"built_to":null},{"year":2021,"make":"FORD","model":"F-150","vehicle_id":"2021_ford_f-150","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"FORD","model":"F-150","vehicle_id":"2022_ford_f-150","match":"exact","built_from":null,"built_to":null},{"year":2023,"make":"FORD","model":"F-150","vehicle_id":"2023_ford_f-150","match":"exact","built_from":null,"built_to":null},{"year":2024,"make":"FORD","model":"F-150","vehicle_id":"2024_ford_f-150","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"FORD","model":"F-250 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information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2025260"}