{"source":"tc","country":"ca","campaign":"2025230","date":"2025-04-25","owner_notified":null,"manufacturer":null,"component":"Visual System","summary":"Issue:\nOn certain vehicles, a software problem could cause the rearview camera image to display the wrong camera view or not to display at all when the transmission is shifted into reverse.\n\nSafety Risk:\nA rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.\n\nCorrective Actions:\nPolestar will notify owners by mail and advise you to take your vehicle to a dealership to update the vehicle software.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"RP1056","part_number":null,"units":7881,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Safety Mfr","french":{"component":"Système visuel","notification":"Sécurité - fabricant","summary":"Problème :\nSur certains véhicules, un problème de logiciel pourrait faire en sorte que l'image de la caméra de recul ne s'affiche pas ou que l'image de la mauvaise caméra s'affiche lorsque la boîte de vitesse est réglée au rapport de marche arrière.\n\nRisque pour la sécurité :\nUne image de caméra de recul qui ne s'affiche pas pourrait réduire la capacité du conducteur à voir derrière le véhicule lorsqu'il recule. Cela pourrait augmenter le risque d'un accident.\n\nMesures correctives :\nPolestar doit aviser les propriétaires par la poste et leur demander d'amener leur véhicule chez un concessionnaire pour faire mettre à jour le logiciel du véhicule."},"vehicles":[{"year":2021,"make":"POLESTAR","model":"POLESTAR 2","vehicle_id":"2021_polestar_polestar-2","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"POLESTAR","model":"POLESTAR 2","vehicle_id":"2022_polestar_polestar-2","match":"exact","built_from":null,"built_to":null},{"year":2023,"make":"POLESTAR","model":"POLESTAR 2","vehicle_id":"2023_polestar_polestar-2","match":"exact","built_from":null,"built_to":null},{"year":2024,"make":"POLESTAR","model":"POLESTAR 2","vehicle_id":"2024_polestar_polestar-2","match":"exact","built_from":null,"built_to":null},{"year":2025,"make":"POLESTAR","model":"POLESTAR 2","vehicle_id":"2025_polestar_polestar-2","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":["Contains information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2025230"}