{"source":"tc","country":"ca","campaign":"2025199","date":"2025-04-11","owner_notified":null,"manufacturer":null,"component":"Visual System","summary":"Issue:\nOn certain vehicles, the recall repairs completed by a Ford dealer during recall 23S48 (Transport Canada recall no. 2023-477) may not have been done correctly. As a result, a second repair is required.\n\nOn certain vehicles equipped with a 360-degree camera, a software problem could cause the rearview camera image not to appear on the SYNC display screen. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.\n\nSafety Risk:\nA rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.\n\nCorrective Actions:\nFord will notify owners by mail and advise you to take your vehicle to a dealership to update the rearview camera software.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"25S38","part_number":null,"units":430,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Safety Mfr","french":{"component":"Système visuel","notification":"Sécurité - fabricant","summary":"Problème :\nSur certains véhicules, la réparation effectuée par un concessionnaire Ford dans le cadre du rappel 23S48 (rappel numéro 2023-477 de Transports Canada), pourrait ne pas avoir été complétée correctement. Par conséquent, une deuxième réparation est nécessaire.\n\nSur certains véhicules munis d'une caméra 360°, un problème de logiciel pourrait faire en sorte que l'image de la caméra de recul ne s'affiche pas sur l'écran SYNC. La réglementation canadienne exige que l'image de la caméra de recul s'affiche chaque fois que la boîte de vitesses est réglée au rapport de marche arrière.\n\nRisques pour la sécurité :\nUne image de caméra de recul qui ne s'affiche pas pourrait réduire la capacité du conducteur à voir derrière le véhicule en marche arrière. Cela pourrait augmenter les risques d'accident.\n\nMesures correctives :\nFord doit aviser les propriétaires par la poste et leur demander d'amener leur véhicule chez un concessionnaire pour mettre à jour le logiciel de la caméra de recul."},"vehicles":[{"year":2021,"make":"FORD","model":"BRONCO","vehicle_id":"2021_ford_bronco","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"FORD","model":"TRANSIT","vehicle_id":"2022_ford_transit","match":"exact","built_from":null,"built_to":null},{"year":2023,"make":"FORD","model":"TRANSIT","vehicle_id":"2023_ford_transit","match":"exact","built_from":null,"built_to":null},{"year":2018,"make":"LINCOLN","model":"NAVIGATOR","vehicle_id":"2018_lincoln_navigator","match":"exact","built_from":null,"built_to":null},{"year":2019,"make":"LINCOLN","model":"NAVIGATOR","vehicle_id":"2019_lincoln_navigator","match":"exact","built_from":null,"built_to":null},{"year":2020,"make":"LINCOLN","model":"NAVIGATOR","vehicle_id":"2020_lincoln_navigator","match":"exact","built_from":null,"built_to":null},{"year":2021,"make":"LINCOLN","model":"NAVIGATOR","vehicle_id":"2021_lincoln_navigator","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":["Contains information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2025199"}