{"source":"tc","country":"ca","campaign":"2025099","date":"2025-02-26","owner_notified":null,"manufacturer":null,"component":"Lights And Instruments","summary":"Issue:\nUnder certain circumstances, a software problem could cause the ''N'' (Neutral) gear position not to display on the instrument cluster. As a result, you may not be aware when the transmission is in neutral. If this happens, and brakes or parking brake aren't used, the vehicle could roll away.\nNote: For the Q4 e-tron model, this recall affects both SUV and Sportback models.\n\nSafety Risk:\nA vehicle that rolls away could create the risk of an injury or a crash.\n\nCorrective Actions:\nTo reduce the safety risk, the company recommends that you should use the parking brake and confirm the parking brake indicator light is on when you park. The company will notify owners by mail and advise you to take your vehicle to a dealership to update the brake control unit software.","consequence":null,"remedy":null,"notes":null,"mfr_campaign":"97H3 / 454R","part_number":null,"units":7438,"completion":null,"do_not_drive":null,"park_outside":null,"notification":"Compliance Mfr","french":{"component":"Feux et instruments","notification":"Conformité - fabricant","summary":"Problème :\nDans certaines circonstances, un problème logiciel pourrait empêcher l'affichage de la position « N » (neutre) sur le groupe d'instruments. Par conséquent, le conducteur pourrait ne pas savoir que le levier de vitesse est réglé à la position neutre. Si cela se produisait et que le frein à main n'était pas utilisé, le véhicule pourrait se mettre en mouvement.\nRemarque : Pour le modèle Q4 e-tron, ce rappel concerne à la fois les modèles VUS et Sportback.\n\nRisques pour la sécurité :\nUn véhicule stationné qui se déplace pourrait créer des risques de blessures ou d'accident.\n\nMesures correctives :\nAfin de réduire les risques pour la sécurité, l'entreprise recommande d'utiliser le frein à main et de s'assurer que le voyant du frein à main est allumé chaque fois que l'on stationne le véhicule. L'entreprise doit aviser les propriétaires par la poste et leur demander d'amener leur véhicule chez un concessionnaire pour faire mettre à jour le logiciel du module de commande de frein."},"vehicles":[{"year":2022,"make":"AUDI","model":"Q4 E-TRON","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2023,"make":"AUDI","model":"Q4 E-TRON","vehicle_id":null,"match":null,"built_from":null,"built_to":null},{"year":2021,"make":"VOLKSWAGEN","model":"ID.4","vehicle_id":"2021_volkswagen_id-4","match":"exact","built_from":null,"built_to":null},{"year":2022,"make":"VOLKSWAGEN","model":"ID.4","vehicle_id":"2022_volkswagen_id-4","match":"exact","built_from":null,"built_to":null},{"year":2023,"make":"VOLKSWAGEN","model":"ID.4","vehicle_id":"2023_volkswagen_id-4","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":["Contains information licensed under the Open Government Licence – Canada."],"url":"https://open.wenmarpro.com/recalls/tc/2025099"}